Technical Support Policy definition
Examples of Technical Support Policy in a sentence
The Technical support provided by Accenture is detailed in the Technical Support Policy for Accenture HCM Software.
We offer four (4) levels of Technical Support Services – Standard Support, Extended Support, Premier Support and Elite Support – each of which is provided by us in accordance with and described in the Technical Support Policy.
You may designate a set number of Support Liaisons (as defined in our Technical Support Policy) for each or your DSIs based on the level of Technical Support Services you purchase.
As part of your Technical Support Services subscription, you may be eligible to receive certain “Enterprise Support” services as specifically described in the Technical Support Policy.
As part of your Technical Support Services subscription, you may be eligible to receive certain “Enterprise Support” services, as specifically described in the Technical Support Policy.
We may change, discontinue, or add to the Technical Support Policy or Technical Support plans from time to time upon notice to you.
We will use commercially reasonable efforts to provide you with technical support in accordance with our Technical Support Policy, based on the Technical Support plan that you select.
As part of your Technical Support Services subscription, we will deliver a pre-determined number of hours of “Enterprise Support” to you annually at your request, as specifically described in the Technical Support Policy.
Solo may modify the Technical Support Policy but agrees not to materially diminish the level of Support Services during the Subscription Term.
This Software Maintenance and Technical Support Policy (the “Support Policy”) governs the provision by Vocera Communications, Inc.