System Availability SLA definition

System Availability SLA means a 99.5% System Availability Percentage during each Month for the production version of the Cloud Service.
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System Availability SLA means a 99.7% System Availability Percentage during each Month for the production version of the Cloud Service.
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System Availability SLA means a 99.7% System Availability Percentage during each Month for
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Examples of System Availability SLA in a sentence

  • Customer is responsible for the physical security of the On-Premise Components and the System Availability SLA does not apply.

  • Customer shall be responsible for the physical security of the Integration Application and the System Availability SLA does not apply to the Integration Application.

  • Customer is responsible for the security of the integration component and the System Availability SLA does not apply to it.

  • Customer shallbe responsible for the physical security of the Integration Application and the System Availability SLA does not apply to the Integration Application.

  • Downtime required for updates due to changed regulatory requirements shall not be counted against the System Availability SLA.

  • If the Scheduled Maintenance period exceeds the two (2) hour window and an additional one (1) hour grace period, for a total of three (3) hours in any given week, or a cumulative of eight (8) hours in any given month in total duration, then the System Availability SLA will apply.

  • Claims under this Service Level Agreement must be made in good faith and by submitting a support case within thirty (30) business days after the end of the relevant Month in which SAP did not meet the System Availability SLA.

  • If the maintenance period exceeds three (3) hours in any given week, or a cumulative of twelve (12) hours in any given month in total duration, then the System Availability SLA will apply.

  • The System Availability SLA of the Productsup Platform shall be at least 99,5%.

  • Any deviations from the 99.9% System Availability SLA or any aspect of the standard Service Level Agreement for SAP Cloud Services are noted in the applicable Cloud Service terms in the Service Description Guide.