Examples of Supported End User in a sentence
If this is not the case, Partner must terminate its support and maintenance agreements relating to VAR Delivered Support with such Supported End User in their entirety.
Partner must ensure in its support and maintenance agreements with each Supported End User that SAP may contact the affected End Users immediately after receipt or sending of the termination notice concerning SAP Support Sales Orders.
Partner may terminate all SAP Support Sales Orders concerning a Supported End User by giving three months’ prior written notice to the end of the Initial Term or any Renewal Term.
When Partner terminates any SAP Support Sales Orders, Partner will provide SAP with the name and customer identification number of the relevant Supported End User to which the SAP Support Sales Orders pertained, the reason for termination, the effective date of termination and a copy of the termination notice relating to the support and maintenance agreement between the Supported End User and the Partner.
For any additional Supported Software that Supported End User has acquired and is subject to VAR Delivered Support, Partner must conclude a separate SAP Support Sales Order.
In case of a Fee Increase, Partner may terminate all SAP Support Sales Orders concerning a Supported End User by giving one month’s prior notice to the effective date of the Fee Increase.
Partner undertakes to carry out system measurements of any or all of its Supported End Users’ systems at SAP’s request in order to measure the utilization of the Software by the Supported End User and to make the logs available to SAP.
For the avoidance of any doubt: termination by Partner strictly applies to all SAP Support Sales Orders of a Supported End User; any partial termination of SAP Support Sales Orders concerning a Supported End User is not permitted.
Check if Incident report from Supported End User is complete, including Supported End User’s customer number and, if necessary, obtain missing data and information from Supported End User.
Partner shall set-up a hotline and Incident logging functions for each Supported End User.