Service Level Commitment definition

Service Level Commitment means the service level commitment attached as Schedule 1.
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Service Level Commitment means the service level commitment more particularly described in paragraph 1 of Schedule 1.1 (Passenger Service Development), the first such service level commitment in the agreed terms marked SLC0 and any other service level commitment developed in accordance with Schedule 1.1 or issued pursuant to Schedule 10.1 (List of Priced Options);
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Service Level Commitment or “SLC” means the service level commitment more particularly described in paragraph 1 of Schedule 1.1 (Service Development) as it may subsequently be amended or replaced in accordance with Schedule 1.1 (Service Development);
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Examples of Service Level Commitment in a sentence

  • If the NetSuite and Open Air Cloud Service fails to achieve the service level, then Customer will be entitled, as its sole and exclusive remedy, to a credit for the Cloud Service in accordance with the terms set forth in the Service Level Commitment.

  • See (i) Appendix 1 – Service Level Commitment for Virus Detection and Blocking, Spam Effectiveness, or False Positive and (ii) Appendix 2 – Service Level Commitment for Uptime and Email Delivery.

  • If the Cloud Service fails to achieve the service level, then Customer will be entitled, as its sole and exclusive remedy, to a credit for the Cloud Service in accordance with the terms set forth in the Service Level Commitment.

  • Atlassian’s monitoring and logging infrastructure is the sole source of truth for determining whether Atlassian has met the Service Level Commitment.

  • A failure of any Service Level Commitment shall not be considered a breach of contract warranting Termination for Cause.


More Definitions of Service Level Commitment

Service Level Commitment means the document described and linked to in the applicable Infoxchange Quote.
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Service Level Commitment shall have the meaning set forth in Section 3.1.
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Service Level Commitment means for each type of Fault, the maximum response time, level of effort, or other metric to which [SIS Vendor] has committed under this Schedule.
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Service Level Commitment means the service level commitments set forth in Exhibit B annexed hereto and made a part hereof.
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Service Level Commitment means the percentage of service level that FedEx commits to achieve as provided in Section 8.5 of this Agreement.
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Service Level Commitment means any service level arrangements described in the documentation provided to you by ZAP pursuant to section 2.1.
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Service Level Commitment means the service level commitment more
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