Priority Tickets definition
Examples of Priority Tickets in a sentence
S E R V I C E S C H E D U L E | P R O P R I E T A R Y A N D C O N F I D E N T I A ▇ ▇▇ Service Response Time/Target Resolution Time Critical Priority Tickets 15 min response time to start working on the ticket.
Medium Priority Tickets 8 hours response time to start working on the ticket.
Low Priority Tickets 2 business days response time to start working on the ticket.
High Priority Tickets 2 hours response time to start working on the ticket.