Priority Level 4 definition

Priority Level 4 or “P4” means all requests for an enhancement to, information, questions, or documentation issues concerning one or more Ivanti products or Errors with little or no effect on normal operation of the Ivanti product(s).
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Priority Level 4 or “P4” shall have the meaning set forth in Exhibit H (Service Level Requirements). 288. PRIVACY AND SECURITY LAWS‌
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Examples of Priority Level 4 in a sentence

  • Any support requests received by AU from CLIENT via email or via the portal shall be considered a Priority Level 3 or Priority Level 4, as determined by AU in its sole and absolute discretion.

  • Supplier shall perform all root cause analysis activities associated with and necessary to diagnosing and analyzing the root cause of Priority Level 1 or Priority Level 2 Incidents, Problem, and/or trends, and as requested by the County for Priority Level 3 and Priority Level 4 Incidents, Problems, and/or trends, and recommending and taking corrective measures to prevent the reoccurrence of such Incidents, Problems, and/or trends (“RCA Services”).

  • The End User will verify that the underlying Error has been corrected to their reasonable satisfaction (for purposes of such Priority ▇▇▇▇▇ ▇ or Priority Level 4 Incident, a “Resolution”).

  • GTT shall prioritise all Tickets based on its reasonable assessment of the impact a reported Incident has on the Service into one of four Priority Levels: Priority Level 1 (Critical), Priority Level 2 (Major), Priority Level 3 (Minor), or Priority Level 4 (Requests) (each a “Priority Level” or, together, the “Priority Levels”).

  • DocuSign Envelope ID: BBB0D4EF-1589-4C0E-BC35-80078CD2D823 ***All end-user initiated support Tickets are initially assigned as Priority Level 4.

  • Priority Level 4 An Incident that has little impact on normal business processes and can be handled on a scheduled basis.

  • For Priority Level 3 cases, NetApp will schedule a remedial action during a maintenance window as mutually agreed with Customer, and for Priority Level 4 cases, GSC will address on first available basis.

  • X Follow Contractor’s procedures for Priority ▇▇▇▇▇ ▇, ▇▇▇▇▇▇▇▇ ▇▇▇▇▇ ▇, ▇▇▇▇▇▇▇▇ ▇▇▇▇▇ ▇, and Priority Level 4 Incidents.

  • Target Response Time 12 hour from receipt of complaint Target Restoration Time Within 24 hours Notifications & Updates Every 12 hours Priority Level 4 Fault - This is related to reporting, configurations issues, and degrading quality of service.

  • Supplier shall perform all root cause analysis activities associated with and necessary to diagnosing and analyzing the root cause of Priority Level 1 or Priority Level 2 Incidents, Problem, and/or trends, and as requested by the County for Priority ▇▇▇▇▇ ▇ and Priority Level 4 Incidents, Problems, and/or trends, and recommending and taking corrective measures to prevent the reoccurrence of such Incidents, Problems, and/or trends (“RCA Services”).

Related to Priority Level 4

  • Severity Level means the actual impact of a Defect on a user’s operational environment as further described in the table below.

  • Pricing Level IV means any time when (i) no Event of Default has occurred and is continuing, (ii) the Senior Debt Rating is BBB- or higher by S&P or Baa3 or higher by Moody’s and (iii) Pricing Levels I, II and III do not apply.

  • Pricing Level I shall exist on an Adjustment Date if the Consolidated Leverage Ratio for the relevant period is greater than or equal to 3.50 to 1.00.

  • Pricing Level V any time when (i) the senior unsecured long term debt rating of the Borrower by (x) S&P is BBB‑ or higher or (y) ▇▇▇▇▇’▇ is Baa3 or higher and (ii) none of Pricing Level I, Pricing Level II, Pricing Level III or Pricing Level IV applies.

  • Level I means a component of the federal PASRR requirement. Level I refers to the identification of individuals who are potential nursing facility admissions who have indicators of mental illness or developmental disabilities (42 CFR 483.128(a)).