Managed Application(s) definition
Examples of Managed Application(s) in a sentence
DIR shall designate one (1) individual to whom all Service Provider communications concerning this Agreement may be addressed (the "DIR Managed Applications Services Manager"), who shall have the authority to act on behalf of DIR and the DIR Customers in all day-to-day matters pertaining to this Agreement.
To the extent Service Provider is required under this Agreement to obtain DIR's approval, consent or agreement, such approval, consent or agreement must be in writing and must be signed by, or directly transmitted by electronic mail from, the DIR Managed Applications Services Manager or an authorized DIR representative.
Service Provider shall not agree to provide New Services to DIR, any Authorized Users or any DIR Customers without the prior approval of the DIR Managed Applications Services Manager.
If DIR or DIR Customer does not Accept or deliver a notice of Noncompliance to Service Provider by the end of the Acceptance Review Period, Service Provider shall so inform the DIR or DIR Customer Contract Manager and the DIR Managed Applications Services Manager and provide DIR or DIR Customer an additional Acceptance Review Period of at least fourteen (14) days.
DIR may change the designated DIR Managed Applications Services Manager upon notice to Service Provider.
Contractor shall provide Core M&O Services in the following categories as they solely pertain to the Managed Applications in Table 1.
The DIR Managed Applications Services Manager may identify new or additional work activities to be performed by Service Provider Personnel (including work activities that would otherwise be treated as New Services) or reprioritize or reset the schedule for existing Projects and other Services to be performed by such Service Provider Personnel.
Any Benchmarker engaged by DIR shall (i) be independent, (ii) have, in DIR's reasonable judgment, experience in benchmarking Managed Applications Services, and (iii) execute a non- disclosure agreement substantially in the form attached hereto as Exhibit 27; provided, however, Service Provider agrees and acknowledges that such non-disclosure agreement shall be amended to permit the Benchmarker to anonymously reuse all Benchmarking data or other benchmarking studies it performs.
Service Provider shall promptly inform the DIR Managed Applications Services Manager of requests for New Services from Authorized Users or DIR Customers, and shall submit any proposals for New Services to the DIR Managed Applications Services Manager.
DIR shall not be obligated to pay for any Projects not properly authorized by the DIR Managed Applications Services Manager.