Limited Support definition

Limited Support means the provision of existing Service Packs, and existing Patches and Fixes necessary to maintain the software in substantial conformance with the Documentation. Hitachi does not provide support for software releases that are older than two prior versions of the current version.

Split View

AI-Powered Contracts

Draft, Review & Redline at the Speed of AI

Get StartedSchedule a Demo

Limited Support means the provision of existing service packs, and existing Patches and Fixes necessary to maintain the Software in substantial conformance with the Published Specifications. HDS does not provide support for Software releases that are older than two prior versions of the Current Release.

Limited Support means that we support OpenCms with these components, but we only have limited know-how regarding installation and optimization of OpenCms on these components. The OpenCms core bug-fixing service within the premium support subscription (see 1.1.3) is limited to 20 developer working hours during the subscription period of 12 months for issues regarding these components.

Examples of Limited Support in a sentence

• For the avoidance of doubt, Provider shall have no obligation to provide Support Services for the Limited Support Services Level.

• If a release of software is older than one prior version from the current version, Hitachi will provide Limited Support (as defined below) for a twelve (12) month period following the general availability of the current version.

• If a release of software is older than eighteen (18) months, Hitachi will provide Limited Support (as defined below) for a twelve (12) month period following the end of Normal Support period.

• Notwithstanding the foregoing, FedEx is under no obligation to provide Limited Support Services, or any other services, or Modifications hereunder.

• Licensee acknowledges that FedEx is providing the Application and Limited Support Services, if any, to Licensee free of charge.

• In addition to such access, Licensee will provide FedEx with on-demand remote access to the Product (whether via Internet or dedicated communication line (e.g., telephone)) so that FedEx may access the Product, from time to time, in order to: configure the Product, make modifications to the Product, provide Limited Support Services (if any), as defined below, obtain, use and modify data and information, rating and routing information to the Product, and/or disable the Product.

• Limited Support Supports the general functionality of Online and Mobile Banking.

• If a release of Software is older than 18 months, then Hitachi will provide Limited Support (as defined below) for a twelve (12) month period following the end of Normal Support period.

• CT may, at its discretion, move software from Limited Support or Special-Purpose to Unsupported if the software is allowed to fall more than two major releases behind current levels, is no longer compatible with currently-supported operating systems, and upgrade funding has not been secured by the requesting end-user.

• Licensee expressly acknowledges and agrees that access to and use of the Application is provided to Licensee by the System Supplier and that FedEx is neither providing the Services nor charging Licensee a fee for access to or use of the Application or for providing the Limited Support Services, if any.

More Definitions of Limited Support

Limited Support means the provision of existing Service Packs, and existing Patches and Fixes necessary to maintain the Software in substantial conformance with the Published Specifications. HITACHI does not provide support for Software releases that are older than two prior Versions of the Current Version.