Enhanced Services means any service offered over Common Carrier transmission facilities that employ computer processing applications that act on the format, content, code, protocol or similar aspects of a subscriber's transmitted information; that provide the subscriber with additional, different or restructured information; or involve End User Customer interaction with stored information. "Enhanced 911" or "E911" shall have the meaning set forth in Section 10.3.1.
PJM Administrative Service means the services provided by PJM pursuant to Tariff, Schedule 9.
Service Level means the standard set forth below by which IBM measures the level of service it provides in this SLA.
Staffing service means any person, other than a professional employer organization, that hires its
Enhanced 9-1-1 service or "E-911" means a service consisting of telephone network features and