High Error definition

High Error means an Error which represents a failure of expected functionality that causes serious degradation to Licensee’s use of the Software production system.
High Error means a reproducible error in the Licensed Application that involves partial, non-critical loss of use of the Licensed Application that causes a medium-to-low impact on Customer’s business, but Customer’s business as it relates to the Licensed Application continues to function, including by using a procedural work around.
High Error. A High Error occurs when (i) a Primary Functionality of the Cage Software is inaccessible, unusable, inoperative or degraded or retarded to such an extent that the Player experience is materially adversely affected but a reasonable Work Around exists; or (ii) a Secondary Functionality of the Cage Software is inaccessible, unusable or inoperative and there is no Work Around.

Examples of High Error in a sentence

  • GP shall diagnose a High Error within forty-eight (48) hours of notification by GET21 and will implement a fix or a Work Around as soon as reasonably possible and in no event more than four (4) calendar days after initial notification by GET21.

  • High: Error causes major feature/function failure; operations are severely restricted; workaround is available.

  • This contact will only be used when a Medium Error, High Error, Downtime or Critical Error condition exists.


More Definitions of High Error

High Error. A High Error occurs when (i) a Primary Functionality of the Software is inaccessible, unusable, inoperative or degraded or retarded to such an extent that the User experience is materially adversely affected but a reasonable Work Around exists; or (ii) a Secondary Functionality of the Software is inaccessible, unusable or inoperative and there is no Work Around.

Related to High Error

  • Clerical error means a minor error:

  • Software Error means a reproducible defect or combination thereof in the Software that results in a failure of the Software when used in accordance with the Documentation. Software Errors do not include those errors caused by (a) Licensee’s negligence, (b) any unauthorized modification or alteration Licensee makes to the Software, (c) data that does not conform to Licensor’s specified data format, (d) operator error, or (e) use not conforming to the Licensor’s supported technical environment specified in the Documentation.