Grievance Redressal Officer (GRO) definition

Grievance Redressal Officer (GRO) means a nodal officer appointed by the respective SROs for the purpose of handling grievance/ complaint received against the members of SROs.
Grievance Redressal Officer (GRO) means the officer appointed by NADL under the GRP;
Grievance Redressal Officer (GRO) means an official appointed by the Board of Directors, who is responsible for ensuring timely resolution of all complaints made by customers in line with the Grievance Redressal Mechanism of the Company.

Examples of Grievance Redressal Officer (GRO) in a sentence

  • In the event of any grievances or complaints arising out of or in connection with this Loan Agreement, the Borrower may submit a written complaint to the Nodal Grievance Redressal Officer (GRO).

  • If the complainant does not receive any response within 7 days or if he/she is not satisfied with the resolution provided by the Manager, Customer Service, the customers can contact the Grievance Redressal Officer (GRO) of the Company whose details are given below.

  • Send an email to ▇▇▇▇▇@▇▇▇▇▇▇.▇▇ The Customer Service Department may either internally escalate the complaint to the Grievance Redressal Officer (GRO) or the Visitor may directly reach out to the GRO in case there is no response from the Customer Service Department within 15 days or if they cannot reach out to the Customer Service Department.


More Definitions of Grievance Redressal Officer (GRO)

Grievance Redressal Officer (GRO) means a nodal officer appointed by the AIIVF for handling grievances/complaints and to perform the functions of Grievance Redressal Officer;