Grievance Redressal Officer (GRO) definition
Examples of Grievance Redressal Officer (GRO) in a sentence
In the event of any grievances or complaints arising out of or in connection with this Loan Agreement, the Borrower may submit a written complaint to the Nodal Grievance Redressal Officer (GRO).
If the complainant does not receive any response within 7 days or if he/she is not satisfied with the resolution provided by the Manager, Customer Service, the customers can contact the Grievance Redressal Officer (GRO) of the Company whose details are given below.
Send an email to ▇▇▇▇▇@▇▇▇▇▇▇.▇▇ The Customer Service Department may either internally escalate the complaint to the Grievance Redressal Officer (GRO) or the Visitor may directly reach out to the GRO in case there is no response from the Customer Service Department within 15 days or if they cannot reach out to the Customer Service Department.