End User Support definition

End User Support means those support services for the Combined Offering provided by or through Company to an End User, as described herein.

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End User Support means services pertaining to educational enquiries on usage of the Software Services, training and enquiries pertaining to the configuration of the Software Services.

End User Support means the remote support service offerings and provision of Updates provided by Legato to End-Users who have entered into a support agreement with Legato, and which can be sold directly by Legato or through Reseller.

Examples of End User Support in a sentence

• Contemporaneously with the execution of this Agreement, Licensor and Licensee are entering into an End User Support Agreement under which Licensor will provide ongoing support and maintenance beyond the scope and time limits of the warranty period set forth in Section 6 above, which End User Support Agreement sets forth the terms and conditions under which Licensee will be entitled to receive such Product updates and other Product support as may be provided for therein.

• Maintenance services for Cloud Services are subject to the terms and conditions of this Agreement, including, without limitation, the End User Support Agreement and the applicable Support Description Document.

• In the event the Customer requests End User Support Services in excess of the Acceptable Use Levels such End User Support Services will be supplied at an additional cost to the Company (at the Supplier’s sole discretion).

• The End User Support Services described herein apply generally to all Services provided by Supplier to Gap pursuant to the Agreement and shall be provided utilizing Supplier’s best practices.

• Supplier shall provide information on the End User Support Services using a media that is efficient, easy to use, and easily accessible by Gap Authorized Users and subject to Approval by Gap.

• Supplier shall provide the end user support services set forth in Exhibit A.4 (End User Support Services), and as otherwise provided under this Agreement.

• If not available, the Parties will discuss alternate strategies and levels of End User Support.

• Company must communicate to the End User customers that all End User Support calls should go to Company, not McAfee.

• Within thirty (30) days following the end of each calendar month, SPSS shall provide to Hyperion a written report detailing the information set forth in Exhibit C for all sublicenses of the ShowCase AS/400 Port delivered and first year End User Support sold to End Users by SPSS in the just completed month.

• These quotas consist of Sublicense Fees and End User Support Fees actually paid by SPSS to Hyperion.

More Definitions of End User Support

End User Support means Riverbed’s currently generally available End User maintenance and support services listed on the Quote, as more fully described at ▇▇▇.▇▇▇▇▇▇▇▇.▇▇▇/▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇. “Services” means End User Support. THIS IS NOT A GENERAL APPOINTMENT OF RESELLER AS AN AUTHORIZED RESELLER OF RIVERBED, BUT IS LIMITED ONLY TO THE SPECIFIC RIVERBED PRODUCTS AND SERVICES PURCHASED BY RESELLER REFERENCED IN THE QUOTE AS AUTHORIZED BY RIVERBED ON A ONE-TIME BASIS FOR RESALE TO THE NAMED END USER.

End User Support means support required in the form of advice and training on how to use the existing functionality of the MagicOrange Solution, e.g. running a model, uploading a file or how to use analytics;

End User Support means Riverbed’s then-current generally available end user maintenance and support services, as more fully described at ▇▇▇.▇▇▇▇▇▇▇▇.▇▇▇/▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇; however, this agreement and the above support description shall not apply to any services, including ▇▇▇▇▇ ▇ or Level 2 support on Products, delivered by an Authorized Distributor. “Professional Services” has the meaning set forth at ▇▇▇.▇▇▇▇▇▇▇▇.▇▇▇/▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇ and are subject to the additional terms set forth therein, as may be updated by Riverbed from time to time. “Services” means End User Support and Professional Services. THIS IS NOT A GENERAL APPOINTMENT OF RESELLER AS AN AUTHORIZED RESELLER OF RIVERBED, BUT IS LIMITED ONLY TO THE SPECIFIC RIVERBED PRODUCTS AND SERVICES PURCHASED BY RESELLER FROM THE AUTHORIZED DISTRIBUTOR AS AUTHORIZED BY RIVERBED ON A ONE-TIME BASIS FOR RESALE TO THE NAMED END USER.

End User Support means the provision of support by MPP (and/or its third party contractors) to deal with End-User queries in accordance with the End-User Support SOW and SLA as set out in SOW#2 at Schedule G.

End User Support. Monthly Usage Reports (Access to) The Summary of End User Call Activity Report Purpose: The Summary of End User Call Activity Report will allow SSP/OASiS to review such items as: 1. If problem was regarding hardware or software; 2. Type of problem being reported; 3. Which SSP/OASiS end user was placing the call; 4. Number of calls placed; 5. Length of problem; 6. Overall usage of the service.