Emergency Change definition
Emergency Change means a change or other Resolution that is triggered by a Severity Level 1 Incident. .
Emergency Change means a change that requires immediate attention from SOC to address a live, service impacting issue that you are experiencing. Emergency Change should be used only as a last resort.
Emergency Change means a highly critical, Simple Change that must be implemented as soon as possible specifically to address an issue having an adverse impact to business operations, or to prevent or resolve a P1 Incident.
Examples of Emergency Change in a sentence
If Symantec does not meet this SLW, and the Customer has not exceeded their contracted Emergency Change or Assistance Requests for the month as specified in Service(s) Offerings Chart, Symantec will credit Client’s account with one (1) Service Credit.
More Definitions of Emergency Change
Emergency Change means a Change that is introduced as soon as possible in order to reduce or avoid adverse impact on the business. Risk and impact analysis are mandatory. It is directly linked to an existing Incident (or problem).
Emergency Change means a change that needs to be evaluated, assessed and either rejected or approved in a short space of time to address an immediate issue. Documentation is provided retrospectively of the implemented change once approved;
Emergency Change has the meaning as set out in paragraph 2.2 Schedule 3 Cha (nge Control Procedure); “Equipment” the hardware, cabling and systems equipment provided by CSI identified in an Order, which is to be installed at or delivered to a Client’s premises or the premises of a Customer of Client or as otherwise specified in the relevant Order;
Emergency Change has the meaning set out in SECTION [8.2], TABLE 8 (CHANGE CATEGORIES).
Emergency Change means a Change required as a result of any situation which the Commission reasonably believes has or may have a significant detrimental effect on the Services;
Emergency Change request means an operational Change request which is identified or otherwise labelled by the Customer as an emergency
Emergency Change has the meaning set forth in the “Change Control Procedures” Exhibit. Equipment means machines, equipment, materials and other related components used or necessary to provide the Services, and as more particularly described in the applicable Asset Allocation Matrix.