Customer Complaints Code definition

Customer Complaints Code means a code of practice containing relevant information about how Complaints from Customers who are Consumers, Microenterprise or Small Enterprise Customers or Not-For-Profit Customers are handled and how, and when, Complainants can take their unresolved Complaints to an ADR Scheme;
View Source
Customer Complaints Code means a code of practice containing relevant information about how Complaints from Domestic and Small Business Customers are handled and how, and when, Complainants can take their unresolved Complaints to an ADR Scheme;
View Source
Customer Complaints Code means a code of practice containing relevant information about how Complaints from USO Customers are handled and how and when USO Customers can take their unresolved Complaints to an ADR Scheme;
View Source

Examples of Customer Complaints Code in a sentence

  • Please see our website at ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇.▇▇ or ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ for our full complaint handling procedures, including our Customer Complaints Code.

  • If we can’t, you may ask that the matter is referred to an independent ombudsman under our Customer Complaints Code which is available on our website or by contacting us.

  • Details of our Customer Complaints Code can be found at ▇▇▇.▇▇▇▇▇▇▇▇.▇▇▇▇/▇▇▇▇▇▇▇/▇▇▇▇▇▇▇-▇▇.

  • The Customer Complaints Code is summarised in clauses 14.2 and 14.3.

  • If you wish to complain, you must follow the Customer Complaints Code.

  • Please see our website at ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ for our full complaint handling procedures, including our Customer Complaints Code.

  • If we can’t, you may i) ask that the matter is referred to an independent ombudsman under our Customer Complaints Code which is available on our website or by contacting us; or (ii) if you have an issue with goods or services bought online you can refer a dispute to the EC Online Dispute Resolution website at ▇▇▇▇://▇▇.▇▇▇▇▇▇.▇▇/odr.

  • Please see our website at ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇.▇▇ for our full complaint handling procedures, including our Customer Complaints Code.

  • If we can't, you may (i) ask that the matter is referred to an independent alternative dispute resolution service under our Customer Complaints Code which is available on our website or by contacting us; or (ii) if you have an issue with goods or services bought online you can refer a dispute to the EC Online Dispute Resolution website at ▇▇.▇▇▇▇▇▇.▇▇/▇▇▇.

  • If we can’t, you may (i) ask that the matter is referred to an independent alternative dispute resolution service under our Customer Complaints Code which is available on our website or by contacting us; or (ii) if you have an issue with goods or services bought online you can refer a dispute to the EC Online Dispute Resolution website at ▇▇.▇▇▇▇▇▇.▇▇/▇▇▇.


More Definitions of Customer Complaints Code

Customer Complaints Code means a document publicly available setting out basic information about the Complaints handling process from the perspective of the Customer. More details in clause 0 of this Policy.
View Source
Customer Complaints Code means a code of practice containing relevant information about how
View Source