CERC Manual means the manual referred to in Section I.F of Schedule 2 to this Agreement, as such manual may be updated from time to time with the agreement of the Association, and which is an integral part of the Operational Manual.
Operating Manual means Exhibit A of the Conditions.
Procedures Manual means the standards and procedures manual described in Section 11.3.
User Manual means the user guide, Help Guide, documentation provided with the Software, updated agreements provided on the website of Quick Heal (▇▇▇.▇▇▇▇▇▇▇▇▇.▇▇▇), explanatory or other materials as provided from time to time by Quick Heal.
Provider Manual means a working document, including but not limited to BCBSM published bulletins and provider notices, that provide specific guidelines and direction by which providers may meet their contractual responsibility as described in this Agreement. Provider Manuals are published on web-DENIS.