Exceptions. Excluded from the availability are times in which the servers cannot be used due to technical or other problems that are beyond the control of the provider (force majeure, fault of third parties, etc.). Likewise excluded are planned or necessary maintenance work that lead to (even if only partial) failures of the web portal or limited usability and which were communicated by the provider in advance as a maintenance window. The user further acknowledges that the installation of updates and software as well as the implementation of maintenance work and backups for technical, security-relevant, legal and other reasons can in exceptional cases be carried out without prior notice at any time of any day by the provider.
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Sources: Allgemeine Geschäftsbedingungen (Agb), Allgemeine Geschäftsbedingungen (Agb)