UMETRICS® STUDIO HOSTED CLOUD SERVICE LEVEL AGREEMENTUmetrics® Studio Hosted Cloud Service Level Agreement • February 27th, 2023
This Service Level Agreement (this "Agreement") describes the support services that Sartorius Stedim Data Analytics AB or its designated affiliate ("Sartorius") will provide to a Sartorius customer company or entity ("Customer") that has purchased a subscription to Umetrics® Studio. In this Agreement, Umetrics® Studio constitutes the Platform (as hereinafter defined) under the terms of the Hosted Cloud Agreement.
