Technology Services Service Level AgreementTechnology Services Service Level Agreement • October 2nd, 2007
The Technology Services help desk provides a single point of contact through which customers may report faults and deviance from their normal service, in addition to any other communication related to technology services provided through JerseyConnect. It is also the vehicle through which communications to customers regarding Technology Services incidents may be disseminated. The help desk application can be accessed from any web browser with a working internet connection at:
RARIBLE API INTEGRATION & TECHNOLOGY SERVICES SERVICE LEVEL AGREEMENT & TECHNICAL SUPPORT SCHEDULETechnology Services Service Level Agreement • April 2nd, 2024
This Service Level Agreement (“SLA”) & Technical Support Schedule (“TSS”) shall be governed by and incorporated by reference into the API Services Terms and Services )the “Terms”) and is included in the definition of “Agreement” provided in the Terms, (“Agreement”) and is entered into between the parties. All capitalized terms contained but not defined herein shall have the meaning ascribed to them in the Agreement.
