REGIONAL RESIDENTIAL & NURSING PROVIDER SPECIFICATION AND CONTRACTSpecification and Contract • June 23rd, 2016
Additional Services Means any non care related services which are made available by the Provider for the Resident to purchase on an ad-hoc basis, such as confectionary, hairdressing,newspapers. Adverse Incident Means any event or circumstance that could have or did leadto harm, loss or damage to people, property, environment or reputation arising during the provision of the Services. Appointee Means the individual, organisation or representative to whom the Social Security Agency grants the right to act as appointee on a Resident‟s behalf for the purposes ofmanaging social security benefits. Care Management Means a strategy for managing, co-ordinating and reviewing services for the individual Resident which takes into account continuity of care and accountability, ensuring effective andefficient use of resources. Care Manager Means an employee or agent of the Trust who is identifiedas the person to oversee that the appropriate package of care is being provided to the individual Residen
