Smartsheet Service Level Agreement Sample Contracts

SMARTSHEET SERVICE LEVEL AGREEMENT
Smartsheet Service Level Agreement • September 15th, 2021

This Service Level Agreement (“SLA”) is offered to all Smartsheet Customers that purchase Covered Services (as defined below). For the avoidance of doubt, Customer’s access and use of a Covered Service will provide Customer the benefits and rights under this SLA at any time during the applicable Term (as defined below). Smartsheet reserves the right to revise this SLA by posting a revised version at this web address, which will be effective on the start date of a Covered Service’s renewal Term.

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