DISASTER RECOVERY STORAGE SERVICE SERVICE LEVEL AGREEMENT (SLA)Service Service Level Agreement • August 22nd, 2017
The Washington Office of the Secretary of State, Division of Archives & Records Management (herein referred to as OSOS) and <Name of Customer> (herein referred to as Customer) enter into this Service Level Agreement (SLA) for the Disaster Recovery Storage Service (DRSS). In the event of a records disaster, the tape or hard drive backups held on behalf of the Customer for the purpose of disaster recovery are available to the Customer in order to recreate the Customer’s records.
ENTRUST ADAPTIVE ISSUANCE TM INSTANT ID AS A SERVICE SERVICE LEVEL AGREEMENTService Service Level Agreement • November 22nd, 2020
reference into, and governed by the Entrust Adaptive Issuance TM Instant ID as a Service - Terms of Service (together with the Order Form, the “Agreement”). Unless otherwise provided herein, capitalized terms will have the meaning specified in the Agreement. Entrust reserves the right to change the terms of this SLA in accordance with the change provisions contained in the Agreement.
ENTRUST VISITOR MANAGMENT AS A SERVICE SERVICE LEVEL AGREEMENTService Service Level Agreement • October 23rd, 2020
reference into, and governed by the Entrust Visitor Management as a Service - Terms of Service (together with the Order Form, the “Agreement”). Unless otherwise provided herein, capitalized terms will have the meaning specified in the Agreement. Entrust reserves the right to change the terms of this SLA in accordance with the change provisions contained in the Agreement.
LogicomUSA Cloud Service Service Level AgreementService Service Level Agreement • June 29th, 2017
This LogicomUSA Cloud Service Service Level Agreement (“SLA”) governs the use of the LogicomUSA Cloud Service under the terms of the LogicomUSA Terms of Service (the “TOS”) between LogicomUSA, Inc. (“LogicomUSA”, “us” or “we”) and users of the LogicomUSA Cloud Service (“you” or “Customer”). This SLA applies separately to each account using the LogicomUSA CLOUD SERVICE. Unless otherwise provided herein, this SLA is subject to the terms of the TOS and the capitalized terms will have the meaning specified in the TOS. LogicomUSA reserves the right to change the terms of this SLA in accordance with the TOS.
UNIFIED COMMUNICATIONS AS A SERVICE SERVICE LEVEL AGREEMENTService Service Level Agreement • June 21st, 2021
This Service Level Agreement (“SLA”) applies only to Windstream’s Unified Communications as a Service (“UCaaS”) products, as defined herein (collectively, the “Services”). This SLA shall be deemed an addendum to the Unified Communications as a Service Equipment Rental Terms and Conditions Schedule or such other written contract for UCaaS Services executed by the parties.
SPRINT GLOBAL SIP TRUNKING SERVICE SERVICE LEVEL AGREEMENTService Service Level Agreement • June 15th, 2022
Instant Financial Issuance as a Service Service Level AgreementService Service Level Agreement • November 24th, 2020
This Instant Financial Issuance as a Service - Service Level Agreement (“IFIaaS Service SLA”) service levels and support provisions are incorporated into the (i) Master Agreement Financial Instant Issuance by and between Entrust Corporation and Customer, and (ii) the IFI Cloud Rider. Capitalized Terms not defined herein have the meanings given to them in the Master Agreement or the IFI Cloud Rider. Entrust may revise these service levels and support provisions by posting a new version at https://www.entrust.com/legal-compliance/terms-conditions/ifi- as-a-service. Such new version will become effective on the date it is posted except that if the new version significantly reduces Customer’s rights, it will become effective sixty (60) days after being posted. If Customer objects in writing during that sixty (60) day period, the new version will become effective at the end of Customer’s current subscription.
