Service Level Agreement and Non-Disclosure Agreement Sample Contracts
Clause in RFPService Level Agreement and Non-Disclosure Agreement • August 2nd, 2019
Sr No. Clause in RFP Clarifications/ Changes made 3. Terms and Conditions……………………………………………...……………………………………………... 3. Terms and Conditions……………………………………………...……………………………………………... 1 3.11 Service Level Agreement and Non-Disclosure AgreementThe successful vendor shall executea) Service Level Agreement (SLA), which must include all the services and terms and conditions of the services to be extended as detailed herein, and as may be prescribed or recommended by the Bank and b) Non Disclosure Agreement (NDA). The successful vendor shall execute the SLA and NDA within 30 days from the date of acceptance of Purchase OrderAll the expenses related to execution of the document such as the applicable stamp duty and registration charges if any shall be borne by the vender. 3.11 SupportThe software licenses/ subscriptions and assurance to be procured under this RFP will be governed as per the end user license agreements (EULA) signed between the Bank and OEM. The support obligations under the agr