Office Service Level AgreementOffice Service Level Agreement • April 5th, 2018
Document History Log Rev. Date Author/Phone Description 1.0 - Original 05/18/11 Betsy Jensvold, 503-945-5667 Original version 1.1 - Minor revisions 06/28/11 Betsy Jensvold, 503-945-5667 Incorporated feedback from JOSC &OPHP 1.2 – Major revision 03/29/12 Betsy Jensvold, 503-945-5667 Revised budget, work priorities, cost allocation process, and expectations forforecast advisory committees. 1.3 – Routine update 08/09/13 Betsy Jensvold, 503-884-4975 Revised budget, metrics, employees, andimprovement plan. 1.4 – Periodic update 03/31/15 Betsy Jensvold, 503-884-4975 Brought current and added limited duration GIS position approved by SSBCin mid-2014. 1.5 – Major revision 11/30/16 David Rohrer 503-884-8578 Updated, revised budget, employees, cost allocation, added REaL+D team andpositions and the OEDA unit. 1.6 – Major revision 01/16/2018 David Rohrer 503-884-8578 Updated, revised budget, employees, cost allocation, removed OEDA unit. AddedGIS positions for OLCC and APD.
Office Service Level Agreement (draft)Office Service Level Agreement • November 16th, 2012
Document History Log Rev. Date Author/Phone Description 1.0 - Original 05/18/11 Betsy Jensvold, 503-945-5667 New Service Level Agreement 1.1 - Minor revisions 06/28/11 Betsy Jensvold, 503-945-5667 Feedback from JOSC & OPHP 1.2 – Major revision 3/29/12 Betsy Jensvold, 503-945-5667 Approved budget;Updated work priorities & cost allocation process; New expectations concerning caseload forecast Steering Committees.
