Managed Application Services Sample Contracts
Master Services AgreementManaged Application Services • February 19th, 2019
This Attachment contains a summary description of the format, content, and frequency of key reports required by DIR and STC Customer.
Master Services AgreementManaged Application Services • April 16th, 2017
In accordance with Section 4.1 of the Agreement, this Exhibit 8 describes the Service Provider’s technical solution and overall approach to providing the Services. These descriptions should contain sufficient detail for technical staff to understand the overall approach, key changes, and timeframes associated with the solution. These descriptions address processes, procedures, management controls and other factors of the overall solution being provided.
Contract Change LogManaged Application Services • October 25th, 2018
This Attachment sets forth certain obligations of Service Provider regarding One Time Critical Deliverables. If Service Provider fails to deliver to DIR any Critical Deliverables as described below, in format and content acceptable to DIR, DIR at its discretion may prohibit the Service Provider from engaging with STC Customers for Services.