Hosted Service Level Agreement Sample Contracts

12d Synergy Self-Hosted Service Level Agreement
Hosted Service Level Agreement • December 6th, 2019

This Service Level Agreement (“SLA”) details the service commitment by 12d Synergy Pty Ltd (“12d”) to the Customer which has licensed the use of the product identified as 12d Synergy (the “Software”) and is self-hosted by the Customer either on-premise or in the cloud.‌

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MerlinOne Hosted Service Level Agreement
Hosted Service Level Agreement • September 5th, 2020

This Service Level Agreement (the “SLA”) covers the Software, Hardware, System and Services provided by MerlinOne to Customer and its Affiliates under the Hosted Services Agreement.

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