EGI Foundation [service name] Operational level Agreement Underpinning AgreementEgi Foundation • June 2nd, 2021
EGI Foundation [service name] Operational level Agreement Underpinning AgreementEgi Foundation • June 27th, 2018
For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", “MAY", and "OPTIONAL" in this document are to be interpreted as described in RFC 2119.
Security coordination and security tools OPERATIONAL LEVEL AGREEMENTEgi Foundation • March 9th, 2023
Service Provider EGI Foundation Service Suppliers UKRI, FOM-Nikhef, CERN, CESNET, GRNET, IJS Start Date 1st January 2021 End Date 30st June 2023 Status FINAL Agreement Date 25th November 2020 OLA Link https://documents.egi.eu/document/3672
Argo Messaging Service (AMS) OPERATIONAL LEVEL AGREEMENTEgi Foundation • November 1st, 2022
Customer EGI Foundation AMS Providers GRNET, SRCE Start Date 1st January 2021 End Date 30th June 2023 Status FINAL Agreement Date 16th September 2021 OLA Link https://documents.egi.eu/document/3672
UMD and CMD quality assurance OPERATIONAL LEVEL AGREEMENTEgi Foundation • November 6th, 2019
Service Provider EGI Foundation Component Provider IBERGRID (LIP, IFCA, CESGA, CSIC, UPV) Start Date 1st January 2018 End Date 31st December 2020 Status FINAL Agreement date 2nd October 2018 OLA Link https://documents.egi.eu/document/3254
Appliances and software database (AppDB) OPERATIONAL LEVEL AGREEMENTEgi Foundation • September 16th, 2019
Customer EGI Foundation Provider IASA Start Date 1st January 2018 End Date 31st December 2020 Status FINAL Agreement Date 19th December 2017 OLA Link https://documents.egi.eu/document/3254
EGI Foundation [service name] Operational level Agreement Underpinning AgreementEgi Foundation • October 7th, 2020
OPERATIONAL LEVEL AGREEMENTEgi Foundation • February 22nd, 2021
Issue Date Comment Author FINAL 18/04/2016 Final version Małgorzata Krakowian 1.1 18/05/2017 Yearly review, no changes Alessandro Paolini 2.0 05/01/2017 New OLA covering 2018, 2019, 2020 years Alessandro Paolini, Marios Chatziangelou 2.1 27/06/2018 Changed the reporting period to 9 months; added the requirement for the availability and continuity plan. Alessandro Paolini 2.2 16/09/2019 Introduced the roles Service Provider and Component Provider; updated contacts; updated sections on Violations, Escalations, andComplaints Alessandro Paolini 3.0 16/12/2020,11/02/2021 Covering EGI ACE from Jan 2021 to June 2023; renamed EGI Corporate Level as EGI Default OLA; updated section 1; updated section 7 on security requirements; added Software and ITSM compliance in section 8; added in section 9 the requirement about periodic supplier process audits conducted by EGI Foundation; removed the section about the performance reports since now the service is fully funded by the project andit is not nec
OPERATIONAL LEVEL AGREEMENTEgi Foundation • February 23rd, 2021
Service Provider EGI Foundation Component Provider IBERGRID (CSIC, LIP) Start Date 1st January 2021 End Date 30th June 2023 Status FINAL Agreement Date 21st January 2021
UMD and CMD quality assurance OPERATIONAL LEVEL AGREEMENTEgi Foundation • February 23rd, 2021
Service Provider EGI Foundation Component Provider IBERGRID (CSIC, LIP) Start Date 1st January 2021 End Date 30th June 2023 Status FINAL Agreement date 21st January 2021 OLA Link https://documents.egi.eu/document/3672
EGI Foundation [service name] Operational level Agreement Underpinning AgreementEgi Foundation • July 3rd, 2018
Operational Level AgreementEgi Foundation • June 27th, 2018
Customer EGI Foundation Provider IASA First day of service delivery 1st January 2018 Last day of service delivery 31st December 2020 Status FINAL Agreement finalization date 10th January 2018 Agreement Link https://documents.egi.eu/document/3254
Security coordination and security tools OPERATIONAL LEVEL AGREEMENTEgi Foundation • February 22nd, 2021
Customer EGI Foundation Provider UKRI, FOM-Nikhef, CERN, CESNET, GRNET, IJS Start Date 1st January 2021 End Date 30st June 2023 Status FINAL Agreement Date 25th November 2020 OLA Link https://documents.egi.eu/document/3672
Security coordination and security tools OPERATIONAL LEVEL AGREEMENTEgi Foundation • September 18th, 2018
Customer EGI Foundation Provider STFC, FOM-Nikhef, CERN, CESNET, GRNET Start Date 1st January 2018 End Date 31st December 2020 Status FINAL Agreement Date 18th September 2018 OLA Link https://documents.egi.eu/document/3254
Argo Messaging Service (AMS) OPERATIONAL LEVEL AGREEMENTEgi Foundation • September 16th, 2019
Customer EGI Foundation Provider GRNET, SRCE Start Date 1 January 2018 End Date 31 December 2020 Status FINAL Agreement Date 18th September 2018 OLA Link https://documents.egi.eu/document/3254
Appliances and software database (AppDB) OPERATIONAL LEVEL AGREEMENTEgi Foundation • June 27th, 2018
Customer EGI Foundation Provider IASA Start Date 1stJanuary 2018 End Date 31stDecember 2020 Status FINAL Agreement Date 19th December 2017 OLALink https://documents.egi.eu/document/3254
Security coordination and security tools OPERATIONAL LEVEL AGREEMENTEgi Foundation • November 7th, 2019
Customer EGI Foundation Provider STFC, FOM-Nikhef, CERN, CESNET, GRNET Start Date 1st January 2018 End Date 31st December 2020 Status FINAL Agreement Date 18th September 2018 OLA Link https://documents.egi.eu/document/3254
Operational Level AgreementEgi Foundation • January 10th, 2018
Customer EGI Foundation Provider IASA First day of service delivery 1st January 2018 Last day of service delivery 31st December 2020 Status FINAL Agreement finalization date 10th January 2018 Agreement Link https://documents.egi.eu/document/3254
Argo Messaging Service (AMS) OPERATIONAL LEVEL AGREEMENTEgi Foundation • September 18th, 2018
Customer EGI Foundation Provider GRNET, SRCE Start Date 1 January 2018 End Date 31 December 2020 Status FINAL Agreement Date 18th September 2018 OLA Link https://documents.egi.eu/document/3254
EGI Foundation [service name] Operational level Agreement Underpinning AgreementEgi Foundation • September 19th, 2022
