KLAUSULA BAKU DALAM BIDANG PERUMAHANDalam Bidang Perumahan • August 17th, 2010
Standard agreement is one of the instruments used in the business that aim to improve the efficiency and effectiveness of transactions conducted between businesses and consumers. But the problem that often occurs is the standard agreement does not reflect a balanced position between businesses and consumers. In line with this problem, this study aims to identify deviations to the provisions of Article 18 of Consumer Protection Law on standard clauses, particularly in the housing sector, and identify consumer understanding of the existence of standard clauses and the impact after the signing the sale purchase agreement (PPJB) of house. This study was conducted in five regions namely Jabodetabek, Bandung, Surabaya, Batam and Makassar. The analytical method used collecting data the depth interviews with stakeholders, analysis of the contents of the PPJB document, and the descriptive analysis of the survey to the consumer respondents.
