0001193125-05-225387 Sample Contracts

MASTER SERVICES AGREEMENT
Master Services Agreement • November 14th, 2005 • Aegis Communications Group Inc • Services-business services, nec • Texas

This agreement (this “Agreement”), effective as February 14, 2005 (the “Effective Date”), is entered into by and between Aegis Communications Group, Inc., with offices located at 8001 Bent Branch Dr., Irving, Texas 75063 (hereinafter referred to as “Aegis”), and Aegis BPO Services Limited, with offices located at No. 7, Beta Tower, Fifth Floor/Sigma Soft Tech Park/Whitefield Main Road/Bangalore, India -560066 (hereinafter referred to as “BPO”). Aegis and BPO are referred to herein individually as a “Party,” and collectively, as the “Parties.”

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NETWORKING EQUIPMENT LEASE AGREEMENT Among Aegis BPO Services Ltd And Aegis Communications Group Inc. And SREI Infrastructure Finance Limited
Lease Agreement • November 14th, 2005 • Aegis Communications Group Inc • Services-business services, nec

AEGIS BPO SERVICES LIMITED, a company incorporated under the Companies Act, 1956 having its registered office at Essar House, P.O. Box 7945, Mahalaxmi, Mumbai 400034 and corporate office at 5th Floor, Beta Tower, No. 7, Whitefield Main Road, Sigma Soft-Tech Park, Bangalore-560066 (hereinafter referred to as “Lessor”, which expression shall unless excluded by the context or otherwise, include its successors and assigns) of the First Part.

SALES AND MARKETING OUTSOURCING AGREEMENT
Sales and Marketing Outsourcing Agreement • November 14th, 2005 • Aegis Communications Group Inc • Services-business services, nec • Texas

This Sales and Marketing Outsourcing Agreement (this “Agreement”) is made effective July 1,2005 (the “Effective Date”) between Aegis Communications Group, Inc., a Delaware corporation having offices located at 8001 Branch Drive, Irving, Texas 75063 (“Aegis”), and Business Transformation Consulting Inc, a Delaware corporation having offices located at 1135 Meadow Creek Dr., Irving TX 75038 (“Contractor”).

Aegis Communications Group, Inc. WK-52821V5 For AT&T Administrative Use Only If this attachment is not executed by the customer by 08/15/2005, AT&T reserves the rights to withdraw this attachment. Master Agreement No. 100523 Attachment No. 14173...
Release And Settlement Agreement • November 14th, 2005 • Aegis Communications Group Inc • Services-business services, nec • New York

As a result of the FCC Detariffing Order, this document is now being referred to as a “Service Order Attachment-Voice/Data Services (“Attachment”) and AT&T Tariffs are now being referred to as their successor the AT&T Business Service Guide at http://att.com/serviceguide/business (“Service Guide”). This document replaces and supersedes the previously filed version of the Contract Tariff.

ADDENDUM
Aegis Communications Group Inc • November 14th, 2005 • Services-business services, nec

THIS ADDENDUM (this “Addendum”) TO THAT MASTER FACTORING AGREEMENT including that prior Addendum of even date with effective date of March 30th, 2005 (the Master Factoring Agreement with prior Addendum, the “MFA”), is made and entered into as of the 22nd day of August, 2005, by and between AEGIS COMMUNICATION GROUP, INC. a corporation organized and existing under the laws of Delaware (referred to throughout this Agreement as “you”, “your” and “yours”), and ROCKLAND CREDIT FINANCE LLC, a Maryland limited liability company (referred to throughout this Agreement as “we”, “us”, “our” and “ours”).

MASTER TELESERVICES AGREEMENT
Master Teleservices Agreement • November 14th, 2005 • Aegis Communications Group Inc • Services-business services, nec • Texas

This Master Teleservices Agreement (this “Agreement”), dated as of September 16, 2005 (the “Effective Date”), is between Aegis Communications Group, Inc, having its principal place of business at 8001 Bent Branch Drive, Irving, Texas 75063 (“Aegis”), Essar Global Limited, the majority stockholder of Aegis, having its registered place of business at 10, Frere Felix de Valois Street, Port Louis, Mauritius (“Essar”) and PharmaCare Management Service, Inc. and its PharmaCare affiliates (collectively, “Client”), having its principal place of business at 695 George Washington Highway, Lincoln, RI 02865.

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