0001012870-99-002885 Sample Contracts

EXHIBIT 10.11 [LOGO] Silicon Valley Bank QuickStart Loan and Security Agreement
Loan and Security Agreement • August 16th, 1999 • Kana Communications Inc • Services-business services, nec • California
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EXHIBIT 2.1 AGREEMENT AND PLAN OF REORGANIZATION
Agreement and Plan of Reorganization • August 16th, 1999 • Kana Communications Inc • Services-business services, nec • California
Exhibit 4.2 KANA COMMUNICATIONS, INC. FOURTH AMENDED AND RESTATED INVESTORS' RIGHTS AGREEMENT TABLE OF CONTENTS -----------------
Investors' Rights Agreement • August 16th, 1999 • Kana Communications Inc • Services-business services, nec • California
a California limited liability company Landlord and KANA COMMUNICATIONS, INC., a California corporation Tenant
Kana Communications Inc • August 16th, 1999 • Services-business services, nec • California
RECITALS
Indemnification Agreement • August 16th, 1999 • Kana Communications Inc • Services-business services, nec • Delaware
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