Common Contracts
1 similar Service Level Agreement contracts
HR2000 :: SERVICE LEVEL AGREEMENT (SLA)Service Level Agreement • February 24th, 2022
This Service Level Agreement (SLA) describes the standard level of service customers can expect from HR2000. This SLA attempts to quantify the levels of service that customer (hereinafter referred to as "CUSTOMER") of HR 2000 SDN BHD (hereinafter referred to as "HR2000") can expect, and the remedies we offer in case HR2000 fails to provide service at those levels. HR2000 is committed to offering an exceptional level of service to all customers. Our SLA guarantees CUSTOMER's website and/or email service availability, reliability and performance.
