SERVICE LEVEL AGREEMENTService Level Agreement • March 11th, 2021 • California
Contract Type FiledMarch 11th, 2021 JurisdictionThis Service Level Agreement is part of the Consulting Services Agreement (both of which are collectively part of the (“Agreement”) as that term is used within), by and between Operational Technology Integrators (OTI ) a California company, with its principal offices at 1200 Concord Av, Concord CA 94520 and The City of Oakley. (“Client”), an individual with its principal place of business at 3231 Main Street, Oakley CA 94561 as of 7-1-2020 (the "Effective Date") until 6-30-2022. Three (3) options to extend the Agreement by one (1) year, up to three (3) years in total, will be available for the periods of 7-1-2022 to 6-30-2023, 7-1-2023 to 6-30-2024 and 7-1-2024 to 6-30-2025, upon written request by Client and subject to the City Manager’s approval.