Common Contracts
2 similar Service Level Agreement contracts
Service Level Agreement (SLA) TemplateService Level Agreement • December 26th, 2016
This template provides a consistent format for all Service Level Agreements (sLAs) between ITS and a recognized customer requesting IT services(s). It addresses responsibilities and procedures for ITS, whose purpose is to provide IT services and support to the UCSC community. The objective of the SLA is to present a clear, concise and measurable description of the services provided.
Service Level Agreement (SLA) TemplateService Level Agreement • March 22nd, 2007
This template provides a consistent format for all Service Level Agreements (sLAs) between ITS and a recognized customer requesting IT services(s). It addresses responsibilities and procedures for ITS, whose purpose is to provide IT services and support to the UCSC community. The objective of the SLA is to present a clear, concise and measurable description of the services provided.
