Common Contracts
1 similar Service Level Agreement contracts
Service Level Agreement (SLA) & FMS Contract Agreement.Service Level Agreement • February 20th, 2019
The purpose of this Service Level Agreement (hereinafter referred to as SLA) is to clearly define the levels of FMS service which shall be expected from the selected Bidder during the implementation and its subsequent support for the project period. The FMS team should meet the service level mentioned in this agreement.
