Common Contracts

Service Level Agreement

Level Agreement • June 9th, 2020

• Contract Type
  Level Agreement
• Filed
  June 9th, 2020

This Service Level Agreement (“SLA”) is subject to the VMware Cloud Service Offerings Terms of Service and the Service Description for the VMware vRealize® Network Insight Cloud™ service offering (the “Service Offering”) found at https://www.vmware.com/download/eula.html. Capitalized terms not defined in this SLA will have the meanings specified in the Terms of Service and the Service Description. We reserve the right to change the terms of this SLA in accordance with the Terms of Service.

Service Level Agreement

Level Agreement • April 13th, 2020

• Contract Type
  Level Agreement
• Filed
  April 13th, 2020

This Service Level Agreement (“SLA”) is subject to the VMware Cloud Service Offerings Terms of Service and the Service Description for the VMware vRealize® Operations Cloud™ service offering (the “Service Offering”) found at https://www.vmware.com/download/eula.html. Capitalized terms not defined in this SLA will have the meanings specified in the Terms of Service and in the Service Description. We reserve the right to change the terms of this SLA in accordance with the Terms of Service.

Service Level Agreement

Level Agreement • January 13th, 2020

• Contract Type
  Level Agreement
• Filed
  January 13th, 2020

This Service Level Agreement (“SLA”) is subject to the VMware Cloud Service Offerings Terms of Service and the Service Description for the VMware vRealize® Automation Cloud™ service offering (the “Service Offering”) found at https://www.vmware.com/download/eula.html. Capitalized terms not defined in this SLA will have the meanings specified in the Terms of Service and in the Service Description. We reserve the right to change the terms of this SLA in accordance with the Terms of Service.