Global Private IP Service Level AgreementLevel Agreement • August 24th, 2015
NAVER CLOUD PLATFORM HEaaN Homomorphic Analytics Service Level AgreementLevel Agreement • December 12th, 2022
This HEaaN Homomorphic Analytics Service Level Agreement (this “SLA”) applies separately to each account using the HEaaN Homomorphic Analytics Service (the “Service”). This SLA forms a part of the Service Terms and Conditions and the matters not stipulated herein shall be subject to the Service Terms and Conditions, and in the event of a conflict between the terms of this SLA and the terms of the Service Terms and Conditions, the terms and conditions of this SLA shall take precedence.
Global Private IP Service Level AgreementLevel Agreement • October 21st, 2021
EGI VO OPERATIONAL LEVEL AGREEMENTLevel Agreement • April 22nd, 2023
Service Provider EGI Foundation Component Provider IN2P3-IRES Customer BELLE/belle First day of service delivery 01/10/2020 Last day of service delivery 31/10/2021 Status FINAL Agreement finalization date 21/11/2020 SLA and OLA Link https://documents.egi.eu/document/3670 Version v2.12
ePouta Virtual Private Cloud service Service Level AgreementLevel Agreement • June 29th, 2021
This Service Level Agreement (hereafter called SLA) is made between the customer, ePouta Virtual Private Cloud service (hereafter called ePouta or the ePouta service) user, and the service provider, CSC - IT Center for Science Ltd., to cover the provision and support of the service as described hereafter. Amendments, comments and sug- gestions must be addressed using the communication channels defined in section Communication, reporting and escalation.
Service Level AgreementLevel Agreement • February 11th, 2022
This is the Standard Service Level agreement for services provided by Information and Educational Technology (IET) to the campus. Services covered by this agreement are subject to established rates, costs, measures of performance and availability.
Service Level AgreementLevel Agreement • July 13th, 2023
Service Level AgreementLevel Agreement • February 25th, 2022
IBM AppScan is a dynamic web application security tool that identifies flaws and vulnerabilities in web applications. The Information Security team offers this tool at no charge for campus use.
Service Level AgreementLevel Agreement • May 25th, 2016
This agreement will be considered a working document and can form a basis for formal review and further enhancement and clarification should the need arise.
Service Level Agreement (SLA)Level Agreement • May 20th, 2021
This Service Level Agreement (the "SLA" or the “Agreement”) sets forth the terms and conditions that govern the work performed by Brave North Technology LLC (the “Provider”) for the Client.
Service Level AgreementLevel Agreement • September 10th, 2020
Service Level AgreementLevel Agreement • February 16th, 2022
IET System Administration services provides installation, management, and support for servers running the Linux and Windows operating systems. Services include system and software installation, configuration, management, patching, backups and recovery planning, and troubleshooting and responding to incidents.
NAVER CLOUD PLATFORM [Pinpoint Cloud] Service Level AgreementLevel Agreement • October 18th, 2022
This [Pinpoint Cloud] Service Level Agreement (this “SLA”) applies separately to each account using the Pinpoint Cloud (the “Service”). This SLA forms a part of the Service Terms and Conditions and the matters not stipulated herein shall be subject to the Service Terms and conditions, and in the event of a conflict between the terms of this SLA and the terms of the Service Terms and Conditions, the terms and conditions of this SLA shall take precedence.
Service Level AgreementLevel Agreement • June 9th, 2020
This Service Level Agreement (“SLA”) is subject to the VMware Cloud Service Offerings Terms of Service and the Service Description for the VMware vRealize® Network Insight Cloud™ service offering (the “Service Offering”) found at https://www.vmware.com/download/eula.html. Capitalized terms not defined in this SLA will have the meanings specified in the Terms of Service and the Service Description. We reserve the right to change the terms of this SLA in accordance with the Terms of Service.
Level AgreementLevel Agreement • April 18th, 2018
This Service Level Agreement (SLA) is a part of, and refers to, the ISL Online License Agreement (LA) between You and ISL Online for the Software Products provided by ISL Online.
cPouta Community Cloud service Service Level AgreementLevel Agreement • December 21st, 2020
This Service Level Agreement (hereafter called SLA) is made between the customer, cPouta Community Cloud ser- vice (hereafter called cPouta or the cPouta service) user, and the service provider, CSC - IT Center for Science Ltd., to cover the provision and support of the service as described hereafter. Amendments, comments and suggestions must be addressed using the communication channels defined in section Communication, reporting and escalation.
EGI VO OPERATIONAL LEVEL AGREEMENTLevel Agreement • April 1st, 2016
Customer EGI.eu Provider CESNET Start Date 01/01/2016 End Date 01/09/2017 Status FINAL Agreement Date 15/03/2016 OLA Link https://documents.egi.eu/document/2768
Go Cloud Communications Service Level AgreementLevel Agreement • November 16th, 2022
Go Cloud Communications is committed to providing reliable, high quality telephony services. This document outlines targeted service availability levels and obligations of Go Cloud Communications to maintain those levels as described below.
Service Level AgreementLevel Agreement • February 16th, 2022
Bastion hosts are gateways between internal and external networks. They help defend the internal network against attacks. The campus Bastion Host Service works by restricting access, among individuals outside the Data Center network, to Unix and Windows systems housed in the Data Center.
Infrastructure Availability Service Level AgreementLevel Agreement • February 12th, 2014 • Q2 Holdings, Inc. • Services-prepackaged software
This Service Level Agreement, known as “SLA”, between Cyrus Networks, LLC dba CyrusOne, a Delaware corporation with its principal place of business at 4201 Southwest Freeway, Houston, Texas 77027 and Q2 Software, Inc., known as “Customer”, is entered into pursuant to the Master Services Agreement, known as “MSA’, dated 1/7/2010.
Service Level AgreementLevel Agreement • February 16th, 2022
Bastion hosts are gateways between internal and external networks. They help defend the internal network against attacks. The campus Bastion Host Service works by restricting access, among individuals outside the Data Center network, to Unix and Windows systems housed in the Data Center.
Service Level AgreementLevel Agreement • July 26th, 2011
THIS AGREEMENT is made the [23rd] of [September] two thousand and ten BETWEEN DURHAM COUNTY COUNCIL ( the Council ) and MOUNTSETT CREMATORIUM JOINT COMMITTEE (“ the Partnership” )
Service Level AgreementLevel Agreement • July 5th, 2021
This variation sets out additional requirements of the community pharmacy palliative care service in response to Covid-19; it should be read in conjunction with the existing service agreement.
Esri UK’s Online Service – Service Level Agreement (“SLA”)Level Agreement • September 22nd, 2015
(each a “Service”, together “Services”) where they are provided as part of Esri UK’s Online Services. Other general definitions appear at page 2 of this SLA.
FPUAnet Communications Dedicated Internet Access (DIA) Service Level Agreement (SLA)Level Agreement • January 21st, 2016
Service Level Agreement (SLA) for CustomerLevel Agreement • December 30th, 2014
Service Level AgreementLevel Agreement • February 13th, 2022
The UC Davis Online Directory contains public contact information for individuals and departments on the UC Davis campus and at UC Davis Health in Sacramento. Directory information is publicly searchable from the main UC Davis website and is also shared by the campus operator via (530) 752-1011 or "0" from a Davis campus telephone.
Service Level AgreementLevel Agreement • July 4th, 2022
• Chargifi will apply the following service levels. Chargifi’s (or the authorized reseller’s as appropriate) End User support is hereafter referred to as “First Line Support”. The end users (and as appropriate, authorized resellers) are further supported by “Chargifi Technical Support”.
SERVICE LEVEL AGREEMENTLevel Agreement • January 23rd, 2017
This agreement will be considered a working document and can form a basis for formal review and further enhancement and clarification should the need arise.
THE FA FIVES 2021 – Service Level Agreement (SLA)Level Agreement • October 22nd, 2020
This Agreement represents a Service Level Agreement (“SLA” or “Agreement”) between LimeLight Sports Ltd. and a FA FIVES Event Host for the provisioning of tournament management for THE FA FIVES 2020 (“FA FIVES”).
Service Level AgreementLevel Agreement • February 3rd, 2022
This is the Standard Service Level agreement for services provided by Information and Educational Technology (IET) to the campus. Services covered by this agreement are subject to established rates, costs, measures of performance and availability.
Community Pharmacy Palliative Care Formulary ServiceLevel Agreement • May 14th, 2018
Factoring – Service Level AgreementLevel Agreement • March 22nd, 2018
The following information outlines the minimum service level that Trinity Factoring Services Ltd will provide during the course of our management of residential developments. We will manage your development in accordance with the terms of your deed of conditions and / or Tenements (Scotland) Act 2004.
Service Level AgreementLevel Agreement • February 1st, 2022
Duo multi-factor authentication is a system that requires a second piece of information or “factor” (such as a temporary code that is created for you) before you can log in to a site or service. Using multi-factor authentication improves privacy and security.
Service Level Agreement (SLA)Level Agreement • January 23rd, 2012
The goal of this SLA is to delineate responsibilities, communication paths, and other details surrounding server support provided by IS&T Server Operations. This agreement covers the following system:
