Common Contracts
4 similar Level Agreement contracts
ePouta Virtual Private Cloud service Service Level AgreementLevel Agreement • June 29th, 2021
This Service Level Agreement (hereafter called SLA) is made between the customer, ePouta Virtual Private Cloud service (hereafter called ePouta or the ePouta service) user, and the service provider, CSC - IT Center for Science Ltd., to cover the provision and support of the service as described hereafter. Amendments, comments and sug- gestions must be addressed using the communication channels defined in section Communication, reporting and escalation.
ePouta Virtual Private Cloud service Service Level AgreementLevel Agreement • December 21st, 2020
This Service Level Agreement (hereafter called SLA) is made between the customer, ePouta Virtual Private Cloud service (hereafter called ePouta or the ePouta service) user, and the service provider, CSC - IT Center for Science Ltd., to cover the provision and support of the service as described hereafter. Amendments, comments and sug- gestions must be addressed using the communication channels defined in section Communication, reporting and escalation.
ePouta Virtual Private Cloud service Service Level AgreementLevel Agreement • April 23rd, 2020
This Service Level Agreement (hereafter called SLA) is made between the customer, ePouta Virtual Private Cloud service (hereafter called ePouta or the ePouta service) user, and the service provider, CSC - IT Center for Science Ltd., to cover the provision and support of the service as described hereafter. Amendments, comments and sug- gestions must be addressed using the communication channels defined in section Communication, reporting and escalation.
ePouta Virtual Private Cloud service Service Level AgreementLevel Agreement • December 23rd, 2019
This Service Level Agreement (hereafter called SLA) is made between the customer, ePouta Virtual Private Cloud service (hereafter called ePouta or the ePouta service) user, and the service provider, CSC - IT Center for Science Ltd., to cover the provision and support of the service as described hereafter. Amendments, comments and sug- gestions must be addressed using the communication channels defined in section Communication, reporting and escalation.
