Common Contracts
1 similar Service Level Agreement contracts
Service Level AgreementService Level Agreement • January 19th, 2017
The purpose of this document is to define the Service Level Agreement (SLA) for the maintenance and support of the Hosting Service (“Service”). Service Level Agreements are used as a tool to measure and guide Licensor and Licensee in achieving the goals for effective service delivery of all licensed applications (“Software”) to the Licensee. Licensor (“THR Consulting PTY LTD”) is providing Licensee (“Customer”) with the capability to run the Software in a hosted environment. Licensor may choose to work with other Internet or Application Server service providers in providing its Service to Licensee. The Licensor reserves the right to amend the SLA at any time without notice.
