Common Contracts
8 similar Service Level Agreement contracts
SERVICE LEVEL AGREEMENTService Level Agreement • April 19th, 2022
This Service Level Agreement (this “SLA”) between NEC Cloud Communications America, Inc. or the reseller of Services from which the applicable Service has been purchased (“Company”) and the customer entity purchasing any of the Services (as defined below) (“You”) governs the use of the Cloud Voice Services under the terms of the Master Service Agreement (the “MSA”) between Company and customer (“You”) and the relevant product Schedules between Company and You and is incorporated into the MSA by reference. This SLA applies separately to each of Your Accounts and only if You receive the relevant Cloud Voice Services pursuant to an applicable product Schedule. Company may update, amend, modify or supplement this SLA from time to time. Capitalized terms used herein but not otherwise defined will have their respective meanings set forth in the MSA. In the event of any conflict between this SLA and the MSA, the MSA will govern.
SERVICE LEVEL AGREEMENTService Level Agreement • March 11th, 2022
This Service Level Agreement (this “SLA”) between Company and the customer entity purchasing any of the Services (as defined below) (“You”) governs the use of the Cloud Voice Services under the terms of the Master Service Agreement (the “MSA”) between Company and customer (“You”) and the relevant product Schedules between Company and You and is incorporated into the MSA by reference. This SLA applies separately to each of Your Accounts and only if You receive the relevant Cloud Voice Services pursuant to an applicable product Schedule. Company may update, amend, modify, or supplement this SLA from time to time. Capitalized terms used herein but not otherwise defined will have their respective meanings set forth in the MSA. In the event of any conflict between this SLA and the MSA, the MSA will govern.
SERVICE LEVEL AGREEMENTService Level Agreement • February 5th, 2021
This Service Level Agreement (this “SLA”) between NEC Australia Pty Ltd. or the reseller of Services from which the applicable Service has been purchased (“Company”) and the customer entity purchasing any of the Services (as defined below) (“You”) governs the use of the Cloud Voice Services under the terms of the Master Service Agreement (the “MSA”) between Company and customer (“You”) and the relevant product Schedules between Company and You and is incorporated into the MSA by reference. This SLA applies separately to each of Your Accounts and only if You receive the relevant Cloud Voice Services pursuant to an applicable product Schedule. Company may update, amend, modify or supplement this SLA from time to time. Capitalized terms used herein but not otherwise defined will have their respective meanings set forth in the MSA. In the event of any conflict between this SLA and the MSA, the MSA will govern.
SERVICE LEVEL AGREEMENTService Level Agreement • October 28th, 2020
This Service Level Agreement (this “SLA”) between NEC Canada, Inc. or the reseller of Services from which the applicable Service has been purchased (“Company”) and the customer entity purchasing any of the Services (as defined below) (“You”) governs the use of the Cloud Voice Services under the terms of the Master Service Agreement (the “MSA”) between Company and customer (“You”) and the relevant product Schedules between Company and You and is incorporated into the MSA by reference. This SLA applies separately to each of Your Accounts and only if You receive the relevant Cloud Voice Services pursuant to an applicable product Schedule. Company may update, amend, modify or supplement this SLA from time to time. Capitalized terms used herein but not otherwise defined will have their respective meanings set forth in the MSA. In the event of any conflict between this SLA and the MSA, the MSA will govern.
SERVICE LEVEL AGREEMENTService Level Agreement • July 31st, 2020
This Service Level Agreement (this “SLA”) between NEC Canada, Inc. or the reseller of Services from which the applicable Service has been purchased (“Company”) and the customer entity purchasing any of the Services (as defined below) (“You”) governs the use of the Cloud Voice Services under the terms of the Master Service Agreement (the “MSA”) between Company and customer (“You”) and the relevant product Schedules between Company and You and is incorporated into the MSA by reference. This SLA applies separately to each of Your Accounts and only if You receive the relevant Cloud Voice Services pursuant to an applicable product Schedule. Company may update, amend, modify or supplement this SLA from time to time. Capitalized terms used herein but not otherwise defined will have their respective meanings set forth in the MSA. In the event of any conflict between this SLA and the MSA, the MSA will govern.
SERVICE LEVEL AGREEMENTService Level Agreement • July 14th, 2020
This Service Level Agreement (this “SLA”) between NEC Canada, Inc. or the reseller of Services from which the applicable Service has been purchased (“Company”) and the customer entity purchasing any of the Services (as defined below) (“You”) governs the use of the Cloud Voice Services under the terms of the Master Service Agreement (the “MSA”) between Company and customer (“You”) and the relevant product Schedules between Company and You and is incorporated into the MSA by reference. This SLA applies separately to each of Your Accounts and only if You receive the relevant Cloud Voice Services pursuant to an applicable product Schedule. Company may update, amend, modify or supplement this SLA from time to time. Capitalized terms used herein but not otherwise defined will have their respective meanings set forth in the MSA. In the event of any conflict between this SLA and the MSA, the MSA will govern.
SERVICE LEVEL AGREEMENTService Level Agreement • July 13th, 2020
This Service Level Agreement (this “SLA”) between NEC Cloud Communications America, Inc. or the reseller of Services from which the applicable Service has been purchased (“Company”) and the customer entity purchasing any of the Services (as defined below) (“You”) governs the use of the Cloud Voice Services under the terms of the Master Service Agreement (the “MSA”) between Company and customer (“You”) and the relevant product Schedules between Company and You and is incorporated into the MSA by reference. This SLA applies separately to each of Your Accounts and only if You receive the relevant Cloud Voice Services pursuant to an applicable product Schedule. Company may update, amend, modify or supplement this SLA from time to time. Capitalized terms used herein but not otherwise defined will have their respective meanings set forth in the MSA. In the event of any conflict between this SLA and the MSA, the MSA will govern.
SERVICE LEVEL AGREEMENTService Level Agreement • February 6th, 2018
the Services (as defined below) (“You”) governs the use of the Cloud Voice Services under the terms of the Master Service Agreement (the “MSA”) between Company and customer (“You”) and the relevant product Schedules between Company and You and is incorporated into the MSA by reference. This SLA applies separately to each of Your Accounts and only if You recieve the relevant Cloud Voice Services pursuant to an applicable product Schedule. Company may update, amend, modify or supplement this SLA from time to time. Capitalized terms used herein but not otherwise defined will have their respective meanings set forth in the MSA. In the event of any conflict between this SLA and the MSA, the MSA will govern.
