Common Contracts
13 similar Service Level Agreement contracts
SERVICE LEVEL AGREEMENTService Level Agreement • December 15th, 2023
Issue Date Comment Author v0.1 20/03/2020 Initial SLA draft Enol Fernández v0.2 13/05/2020 Extended SLA with the CETA-GRID OLA Giuseppe La Rocca v0.3 05/05/2021 Extended agreement with the Customer Giuseppe La Rocca v0.4 21/06/2021 Move resources from IISAS-GPUCloud to IISAS-FedCloud. Giuseppe La Rocca
SERVICE LEVEL AGREEMENTService Level Agreement • April 12th, 2023
For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED",
SERVICE LEVEL AGREEMENTService Level Agreement • December 26th, 2022
For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED",
SERVICE LEVEL AGREEMENTService Level Agreement • September 17th, 2022
For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED",
SERVICE LEVEL AGREEMENTService Level Agreement • September 9th, 2022
For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED",
SERVICE LEVEL AGREEMENTService Level Agreement • May 23rd, 2022
For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED",
SERVICE LEVEL AGREEMENTService Level Agreement • January 26th, 2022
For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED",
SERVICE LEVEL AGREEMENTService Level Agreement • October 11th, 2021
Issue Date Comment Author v0.1 05/05/2021 Agreed SLA with the customer Enol Fernández Giuseppe La Rocca v0.2 21/06/2021 Moved resources from IISAS-GPUCloudto IISAS-FedCloud Giuseppe La Rocca
SERVICE LEVEL AGREEMENTService Level Agreement • September 21st, 2021
For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED",
SERVICE LEVEL AGREEMENTService Level Agreement • September 12th, 2021
Issue Date Comment Author v0.1 05/05/2021 Agreed SLA with the customer Enol Fernández Giuseppe La Rocca v0.2 21/06/2021 Moved resources from IISAS-GPUCloudto IISAS-FedCloud Giuseppe La Rocca
SERVICE LEVEL AGREEMENTService Level Agreement • August 25th, 2021
Issue Date Comment Author v0.1 05/05/2021 Agreed SLA with the customer Enol Fernández Giuseppe La Rocca v0.2 21/06/2021 Moved resources from IISAS-GPUCloudto IISAS-FedCloud Giuseppe La Rocca
SERVICE LEVEL AGREEMENTService Level Agreement • June 28th, 2021
Issue Date Comment Author v0.1 20/03/2020 Initial SLA draft Enol Fernández v0.2 13/05/2020 Extended SLA with the CETA-GRID OLA Giuseppe La Rocca v0.3 05/05/2021 Extended agreement with the Customer Giuseppe La Rocca
SERVICE LEVEL AGREEMENTService Level Agreement • June 28th, 2021
For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED",
