This Amended and Restated
Transfer Agency and Service Agreement is made as of the 1st day of July, 2013 by and between each investment company
identified on Exhibit A attached hereto (individually the “Fund” and collectively the “Funds”), each a
Massachusetts business trust having its principal office and place of business at 601 Congress Street, Boston, Massachusetts, 02210
and John Hancock Signature Services, Inc. (“JHSS”), a Delaware corporation having its principal office and place of
business at 380 Stuart Street, Boston, Massachusetts, 02116 (“JHSS”) and amends and restates the Transfer Agency and
Service Agreements dated June 1, 2007, as amended between the parties.
WHEREAS, the Fund is
registered as an open-end investment management company under the Investment Company Act of 1940, as amended; and
WHEREAS, JHSS is registered
with the Securities and Exchange Commission as a transfer agent under the Securities and Exchange Act of 1934, as amended;
WHEREAS, the Fund wishes
to retain JHSS to serve as transfer agent, dividend disbursing agent, shareholder servicing agent and agent in connection with
certain other activities to the Funds’ investment portfolio series listed on Exhibit A attached hereto and incorporated herein
by reference, as such Exhibit A may be amended from time to time (each a “Portfolio”), and JHSS desires to accept such
appointment and provide such services;
NOW, THEREFORE, in
consideration of the mutual covenants herein contained, the parties hereto agree as follows:
Article 1 Definitions
used in this Agreement, the following words and phrases, unless the context otherwise requires, shall have the following meanings:
Act” shall mean the Securities Exchange Act of 1934 and the rules and regulations promulgated thereunder, all as amended
from time to time.
Act” shall mean the Investment Company Act of 1940 and the rules and regulations promulgated thereunder, all as amended from
time to time.
of Incorporation” shall mean the Articles of Incorporation, Declaration of Trust, or other similar organizational document
as the case may be, of the Fund as the same may be amended from time to time.
Person” shall mean (i) any officer of the Fund; (ii) or any person, whether or not such person is an officer or employee
of the Fund, duly authorized by an authorized officer of the Fund to give Oral Instructions or Written Instructions on behalf of
the Fund as indicated in writing to JHSS Agent from time to time.
Members” shall mean the Trustees of the governing body of the Fund.
shall mean the Board of Trustees of the Fund.
shall mean a class of shares of the Fund or Portfolio.
shall mean the Securities and Exchange Commission.
shall mean any custodian or subcustodian of securities and other property which the Fund or Portfolio may from time to time deposit,
or cause to be deposited or held under the name or account of such a custodian pursuant to a Custodian Agreement.
Instructions” shall mean oral instructions received by JHSS from an Authorized Person or from a person reasonably believed
by JHSS to be an Authorized Person.
shall mean the most recently dated Fund or Portfolio Prospectus and Statement of Additional Information, including any supplements
thereto if any, which has become effective under the Securities Act of 1933 and the 1940 Act.
shall mean, collectively, such shares of capital stock or beneficial interest, as the case may be, or class thereof, of the Fund
or Portfolio as may be issued from time to time.
shall mean a holder of Shares of the Fund or Portfolio.
Instructions” shall mean (i) written instructions signed by an Authorized Person and received by JHSS or (ii) trade instructions
transmitted (and received by JHSS) by means of an electronic transaction reporting system access to which requires use of a password
or other authorized identifier. The instructions may be delivered electronically (with respect to sub-item (ii) above) or by hand,
mail, tested telegram, cable, telex or facsimile sending device.
Article 2 Terms
of Appointment and Services
Subject to the terms and conditions set forth in this Agreement, the Fund hereby employs and appoints JHSS to act, and JHSS agrees
to act, as transfer agent and dividend disbursing agent with respect to the authorized and issued Shares of the Fund subject to
this Agreement and to provide to the Shareholders such services in connection therewith as may be set out in the prospectus of
the Fund from time to time.
Services. JHSS shall be responsible for administering and/or performing the customary services of a transfer agent and dividend
disbursing agent; acting as service agent in connection with dividend and distribution functions; and for performing shareholder
account and administrative agent functions in connection with the issuance, transfer and redemption or repurchase (including coordination
with the Custodian) of Shares of each Fund, as more fully described in Schedule 1 - Duties of JHSS attached hereto and made part
hereof, and in accordance with the terms of the Prospectus and Statement of Additional Information of the Fund, applicable laws
and the procedures established from time to time between the Fund and JHSS.
Registration. The Fund shall: (a) identify to JHSS in writing those transactions and assets to be treated as exempt from the
blue sky reporting for each State; and (b) verify the establishment of transactions for each State on the system prior to
activation and thereafter monitor the daily activity for each State. The responsibility of JHSS for the Fund’s blue sky State
registration status is solely limited to the initial establishment of transactions subject to blue sky compliance by the Fund and
the reporting of these transactions to the Fund as provided above.
Transactions. An “as-of” transaction is defined as a transaction processed at a time other than the time of the computation
of net asset value per share next computed after receipt of such orders. The effective date of such transactions will be a date
prior to the processing date. The difference in the share price between the “as-of” trade date and the processing date
could result in a gain or loss to the Share class of a Portfolio and may increase or dilute the assets of the affected Share class
or any dividends paid by the Portfolio with respect to such Share class during the Accumulation Period (as defined below).
respect to this Section 2.04:
Period” shall mean a calendar year;
shall mean the point at which the net asset value of the Share class is impacted to the extent described in Section 2.04(a)(iii)
“As-of” impact will be considered material if the cumulative net effect is greater than or equal to $.005 per outstanding
share over the Accumulation Period; and
or losses that do not impact the net asset value (NAV) of the Share class (as described in Section 2.04(a)(iii)) of the Portfolio
shall be deemed immaterial.
respect to the treatment of financial gains and losses resulting from “as-of” transactions in each Share class of the
Portfolios, JHSS shall utilize a system to identify and track, at the Share class level, both on a daily and cumulative basis,
the impact of all “as-of” transactions processed. This tracking will be reflected on the daily report prepared by JHSS.
Daily and cumulative gain/loss balances will be reported “net” at the Share class level.
upon any day during the Accumulation Period, the cumulative net effect of “as-of” transactions on the Fund is negative
and is greater than or equal to $.005 per outstanding share, JHSS will: (i) notify the Fund; and (ii) work closely with the Fund
to identify and resolve the loss amount. In addition, the Fund will cause its fund accounting agent to book the appropriate payable/receivable
entry in order to “keep the Share class whole”.
confirmation of any such material cumulative loss within the relevant Accumulation Period, JHSS will reimburse the Fund in such
amount as may be necessary to reduce the negative cumulative net effect to less than $.005 per outstanding share.
Selling Firm or Broker errors, JHSS shall make a reasonable attempt to recover any negative net effect upon a Fund over $100 from
the Selling firm or broker that caused the error. At the end of each month, the receivables collected under this program shall
be sent to the Fund. However, if a Selling Firm or Broker error had caused the cumulative negative net effect upon a Fund to exceed
the threshold described in paragraph 2.04(c), prompting JHSS to make a payment to the Fund, the amount will be withheld from the
collected amount by JHSS.
shall supply to the Fund from time to time, as mutually agreed upon, reports summarizing the as-of transactions identified pursuant
to this Section 2.04, and the daily and cumulative net effects of such as-of transactions, and shall advise the Fund at the end
of each month of the net cumulative effect at such time. JHSS shall promptly advise the Fund if at any time the cumulative net
effect is greater than or equal to $.005 per outstanding share. The cumulative net effect upon the Share class of each Portfolio
shall be reset to zero for the transactions of the first business day of the next Accumulation Period.
Delegation. The Fund hereby delegates to JHSS responsibility for the
implementation and operation of the following policies and procedures in connection with the John Hancock Funds, LLC
(“JHF”) AML Program: (i) customer identification procedures (“CIP”), including Office
of Foreign Asset Control list screening procedures; (ii) monitoring accounts and identifying high risk accounts according to
the current JHSS procedures; (iii) no cash policy; (iv) policies and procedures for correspondent accounts for foreign
financial institutions and for private banking accounts for non-U.S. persons; (v) detecting and reporting suspicious activity
to the Fund’s designee; (vi) procedures for researching and responding to law enforcement requests to Financial
Institutions under Section 314(a) of the USA PATRIOT Act; (vii) policies and procedures for reliance on third parties with
whom JHSS contracts; and (viii) all related recordkeeping requirements. JHSS accepts such delegation and further agrees to
cooperate with the Fund’s AML Compliance Officer in the performance of JHSS’ responsibilities under the JHF
The AML Program. JHSS hereby represents and warrants that JHSS has received a copy of the Fund’s current
JHF AML Program and undertakes to perform all responsibilities imposed on JHSS as a service provider as determined therein.
The Fund hereby agrees to provide to JHSS any amendment(s) to the JHF AML Program promptly after adoption of any such
amendment(s) by the Fund.
Consent to Examination. JHSS hereby consents to: (i) provide to federal examination
authorities information and records relating to the JHF AML Program maintained by JHSS; and (ii) the inspection of the JHF
AML Program by federal examination authorities or the Fund’s delegate.
Laundering Program. JHSS hereby represents and warrants that it has implemented and enforces an Anti-Money Laundering Program that
complies with laws, regulations and regulatory guidance applicable to the Funds and JHSS and includes, or will include, not later
than the effective date(s) of such laws, regulations and regulatory guidance the following:
separately, or in conjunction with JHF or Fund procedures, including Office of Foreign Asset Control list screening procedures;
diligence policies for correspondent accounts for foreign financial institutions and for private banking accounts for non-U.S.
internal procedures and controls to detect and report suspicious activities to the Fund’s designee (Manulife US Compliance);
to monitor accounts and identify high-risk accounts;
for researching and escalating responses to law enforcement requests to Financial Institutions under Section 314(a) of the USA
compliance officer or committee with responsibility for implementing the anti-money laundering employee training, including that:
(1) new employees receive anti-money laundering training upon the commencement of their employment; and (2) existing employees
receive anti-money laundering training at the time such employees assume duties that bring them into contact with possible money
laundering activities; and
to address all related recordkeeping requirements.
of Documents. JHSS agrees to furnish to the Fund and JHF the following documents:
copy of the JHSS AML Program as in effect on the date hereof, and any material amendment thereto, including the CIP, promptly after
the adoption of any such amendment;
copy of any deficiency letter sent by federal examination authorities concerning the JHSS AML Program;
reports concerning JHSS’ compliance with the JHSS AML Program and/or the JHF AML Program at such times as may be reasonably
requested by the Fund’s Board of Trustees or Anti-Money Laundering Compliance Officer; and
certification to the Funds and JHF that JHSS has implemented an anti-money laundering program, including the CIP, and will perform
(or its agent will perform) the specified requirements of the anti-money laundering programs, including the CIP, of the Funds and
JHF as specified in this Agreement.
will not disclose any customer information provided to it by or on behalf of Fund to any unaffiliated third party except to the
extent reasonably necessary to satisfy the purpose for which the customer information was provided to JHSS, and provided that JHSS
will impose on such third party the same confidentiality requirements that JHSS are required to abide by with respect to the customer
will not use customer information for any purpose other than the specific purpose for which it was provided to JHSS by or on behalf
of Fund, and will make customer information available to its employees only as reasonably necessary to satisfy the purpose for
which the customer information was provided.
will maintain reasonable security guidelines to ensure its ability to comply with the requirements set forth in this Section 2.06.
Management Accounts. JHSS shall establish certain cash management accounts (“Service Accounts”) as necessary to provide
services under this Agreement. JHSS may receive interest/investment earnings and/or balance credits (“Service Account Earnings”)
earned with respect to the funds in such Service Accounts. Any such Services Account Earnings will be used by JHSS to offset: (a)
the banking service fees imposed by the cash management service provider; and (b) transfer agent fees and out-of-pocket expenses
owed by the Fund.
Services. In addition to the transfer agent services provided by JHSS to the Fund hereunder, the Fund may request and JHSS may
provide such other services as may be agreed to by the Fund and JHSS from time to time. Such services shall be as described on
Schedule 1.1 attached hereto and made part hereof.
Article 3 Fees
performance by JHSS of the transfer agent services pursuant to this Agreement, the Fund agrees to pay JHSS the fees as set out
in Exhibit B attached hereto and made part hereof.
performance by JHSS of the additional services set forth on Schedule 1.1 pursuant to this Agreement, the Fund agrees to pay JHSS
the fees as set out in Exhibit B.1 attached hereto and made part hereof.
addition to the fee paid under Section 3.01 above, the Fund agrees to reimburse JHSS for out-of-pocket expenses and/or advances
incurred by JHSS for the items set out in Exhibit C attached hereto and made part hereof. In addition, any other expenses incurred
by JHSS at the request or with the consent of the Fund, will be reimbursed by the Fund.
Fund agrees to pay all fees and reimbursable expenses promptly following the mailing of the respective billing notice.
fees and out-of-pocket expenses and advances reference in this Article 3 may be changed from time to time subject to mutual written
agreement between the Fund and JHSS.
Article 4 Representations
and Warranties of JHSS.
JHSS represents and warrants to the Fund
is a corporation duly organized and existing and in good standing under the laws of the State of Delaware, and is duly qualified
and in good standing as a foreign corporation under the laws of the Commonwealth of Massachusetts;
has corporate power and authority to enter into and perform its obligations under this Agreement;
requisite corporate proceedings have been taken to authorize it to enter into and perform this Agreement;
has and will continue to have access to the necessary facilities, equipment and personnel to perform its duties and obligations
under this Agreement;
is a transfer agent fully registered as a transfer agent pursuant to Section 17A(c)(2) of the 1934 Act, and such registration will
remain in effect for the duration of this Agreement; and
shall adopt and maintain such policies, procedures and controls reasonably designed to ensure that the performance of its obligations
as set forth in this Agreement is in compliance with all applicable rules and regulations, including, but not limited to those
rules and regulations applicable to transfer agents performing such services as described in this Agreement.
Article 5 Representations
and Warranties of the Fund
The Fund represents and warrants to JHSS
is a business trust duly organized and existing and in good standing under the laws of The Commonwealth of Massachusetts;
has the power and authority to enter into and perform this Agreement;
proceedings required by the Fund’s Declaration of Trust and By-Laws have been taken to authorize it to enter into and perform
is an open-end investment company registered under the 40 Act; and
registration statement under the Securities Act of 1933, as amended, with respect to the shares of the Fund subject to this Agreement
has become effective, and appropriate state securities law filings have been made and will continue to be made.
Article 6 Indemnification
shall not be responsible for, and the Fund shall indemnify and hold JHSS harmless from and against, any and all losses, damages,
costs, charges, counsel fees, payments, expenses and liabilities arising out of or attributable to:
actions of JHSS or its agents or subcontractors required to be taken pursuant to this Agreement, provided that such actions are
taken in good faith and without negligence or willful misfeasance;
Fund’s refusal or failure to comply with the terms of this Agreement, or which arise out of the Fund’s bad faith, gross
negligence or willful misfeasance or which arise out of the reckless disregard of any representation or warranty of the Fund hereunder;
reliance on or use by JHSS or its agents or subcontractors of information, records and documents which: (i) are received by
JHSS or its agents or subcontractors and furnished to it by or on behalf of the Fund; and (ii) have been prepared and/or maintained
by the Fund or any other person or firm on behalf of the Fund;
reliance on, or the carrying out by JHSS or its agents or subcontractors of, any instructions or requests of the Fund;
offer or sale of Shares in violation of any requirement under the federal securities laws or regulations or the securities laws
or regulations of any state that Fund Shares be registered in that state or in violation of any stop order or other determination
or ruling by any federal agency or any state with respect to the offer or sale of Shares in that state; and
It is understood and agreed that the assets of the Fund may be used to satisfy the indemnity under
this Article 6 only to the extent that the loss, damage, cost, charge, counsel fee, payment, expense and liability arises
out of or is attributable to services hereunder with respect to the Shares of such Fund.
shall indemnify and hold harmless the Fund from and against any and all losses, damages, costs, charges, counsel fees, payments,
expenses and liabilities arising out of or attributed to any action or failure or omission to act by JHSS as a result of JHSS’
lack of good faith, negligence or willful misfeasance.
any time JHSS may apply to any officer of the Fund for instructions, and may consult with legal counsel with respect to any matter
arising in connection with the services to be performed by JHSS under this Agreement, and JHSS and its agents or subcontractors
shall not be liable and shall be indemnified by the Fund for any action taken or omitted by it in reliance upon such instructions
or upon the opinion of such counsel. JHSS, its agents and subcontractors shall be protected and indemnified in acting upon any
paper or document furnished by or on behalf of the Fund, reasonably believed to be genuine and to have been signed by the proper
person or persons, or upon any instruction, information, data, records or documents provided JHSS or its agents or subcontractors
by machine readable input, telex, CRT data entry or other similar means authorized by the Fund, and shall not be held to have notice
of any change of authority of any person, until receipt of written notice thereof from the Fund. JHSS, its agents and subcontractors
shall also be protected and indemnified in recognizing share certificates which are reasonably believed to bear the proper manual
or facsimile signatures of the officer of the Fund, and the proper countersignature of any former transfer agent or registrar,
or of a co-transfer agent or co-registrar.
the event either party is unable to perform its obligations under the terms of this Agreement because of acts of God, strikes,
equipment or transmission failure or damage reasonably beyond its control, or other causes reasonably beyond its control, such
party shall not be liable for damages to the other for any damages resulting from such failure to perform or otherwise from such
party to this Agreement shall be liable to the other party for consequential damages under any provision of this Agreement or for
any act or failure to act hereunder.
order that the indemnification provisions contained in this Article 6 shall apply, upon the assertion of a claim for which
either party may be required to indemnify the other, the party seeking indemnification shall promptly notify the other party of
such assertion, and shall keep the other party advised with respect to all developments concerning such claim. The party who may
be required to indemnify shall have the option to participate with the party seeking indemnification in the defense of such claim.
The party seeking indemnification shall in no case confess any claim or make any compromise in any case in which the other party
may be required to indemnify it except with the other party’s prior written consent.
Article 7 Covenants
of the Fund and JHSS
The Fund shall promptly furnish to JHSS the following:
A certified copy of the resolution(s) of the Trustees
of the Trust or the Directors of the Corporation authorizing the appointment of JHSS and the execution and delivery of this Agreement.
A copy of the Fund’s Declaration of Trust or Articles
of Incorporation and By-Laws and all amendments thereto.
hereby agrees to establish and maintain facilities and procedures reasonably acceptable to the Fund for safekeeping of share certificates
and facsimile signature imprinting devices, if any; and for the preparation or use, and for keeping account of, such certificates
and devices. In addition to the foregoing and notwithstanding Section 6.04 to the contrary, JHSS shall establish and maintain business
continuity and resumption plans and arrangements designed to minimize any disruption to the services performed by JHSS hereunder
which shall at a minimum include the ability to provide services from a back-up facility at a remote location and shall upon request
provide a copy of such plans to the Fund.
to the following sentence, JHSS shall create and maintain in complete and accurate form all books and records required of it pursuant
to its duties hereunder in accordance with all applicable laws, rules and regulations, including but not limited to records required
by the 1934 Act and 1940 Act. To the extent required by Section 31 of the 1940 Act and the rules and regulations of the SEC thereunder,
JHSS agrees that all such records prepared or maintained by JHSS relating to the services to be performed by JHSS hereunder are
the property of the Fund and will be preserved, maintained and made available in accordance with such Act and rules, and will be
surrendered to the Fund promptly on and in accordance with the Fund’s request.
and the Fund agree that all books, records, information and data pertaining to the business of the other party which are exchanged
or received pursuant to the negotiation or the carrying out of this Agreement shall remain confidential, and shall not be voluntarily
disclosed to any other person without the consent of the other party to this Agreement, except as may be required by law.
agrees that, from time to time or at any time requested by the Fund, JHSS will make reports to the Fund, as requested, of JHSS’s
performance of the foregoing services.
will cooperate generally with the Fund to provide information necessary for the preparation of registration statements and periodic
reports to be filed with the Securities and Exchange Commission, including registration statements on Form N-1A, semi-annual reports
on Form N-CSR, periodic statements, shareholder communications and proxy materials furnished to holders of shares of the Fund,
filings with state “blue sky” authorities and with United States and foreign agencies responsible for tax matters,
and other reports and filings of like nature.
case of any requests or demands for the inspection of the Shareholder records of the Fund, JHSS will endeavor to notify the Fund
and to secure instructions from an authorized officer of the Fund as to such inspection. JHSS reserves the right, however, to exhibit
the Shareholder records to any person whenever it is advised by its counsel that it may be held liable for the failure to exhibit
the Shareholder records to such person.
Article 8 No
Partnership or Joint Venture
Fund and JHSS are not currently partners of or joint venturers with each other and nothing in this Agreement shall be construed
so as to make them partners or joint venturers or impose any liability as such on them.
Article 9 Termination
Agreement may be terminated by either party upon one hundred twenty (120) days’ written notice to the other party.
the Fund exercise its right to terminate (a) JHSS will deliver to the successor transfer agent all relevant books, records, correspondence
and other Fund records or data in the possession of JHSS and cooperate with the Fund and any successor transfer agent or agents
with respect to the transition of services from JHSS to the successor transfer agent; (b) all out-of-pocket expenses associated
with the movement of records and material will be borne by the Fund; and (c) JHSS reserves the right to charge for any other reasonable
expenses associated with such termination (including any expenses, fees and/or penalties associated with JHSS’ termination
of a subcontract previously entered into pursuant to the authority granted under this Agreement, which subcontract would be terminated
due to termination of the Agreement by the Fund; provided, however, that any such expenses, fees and/or penalties arising from
such termination by JHSS of the subcontract were commercially reasonable).
Article 10 Assignment and Sub-Contracting
as provided in Section 10.03 below, neither this Agreement nor any rights or obligations hereunder may be assigned by either party
without the written consent of the other party.
Agreement shall inure to the benefit of and be binding upon the parties and their respective permitted successors and assigns.
JHSS may subcontract for the performance hereof, provided, however, that: (a) upon engagement of any such subcontractor, and at
least annually thereafter, JHSS discloses to the Board the financial terms of such subcontract and a summary of the services provided
to the Fund pursuant to such subcontract; and (b) JHSS shall be as fully responsible to the Fund for any acts or omissions of any
such subcontractor as JHSS is for its own acts and omissions.
Article 11 Amendment
Agreement may be amended or modified by a written agreement executed by both parties and authorized or approved by a resolution
of the Trustees of the Trust or Directors of the Corporation, as the case may be.
Article 12 Massachusetts Law to Apply
Agreement shall be construed and the provisions thereof interpreted under and in accordance with the internal substantive laws
of The Commonwealth of Massachusetts.
Article 13 Merger of Agreement
Agreement constitutes the entire agreement between the parties hereto and supersedes any prior agreement with respect to the subject
hereof whether oral or written.
Article 14 Limitation on Liability
the Fund is a Massachusetts business trust, JHSS expressly acknowledges the provision in the Fund’s Declaration of Trust
limiting the personal liability of the trustees and shareholders of the Fund; and JHSS agrees that it shall have recourse only
to the assets of the Fund for the payment of claims or obligations as between JHSS and the Fund arising out of this Agreement,
and JHSS shall not seek satisfaction of any such claim or obligation from the trustees or shareholders of the Fund. In any case,
each Fund, and each series or portfolio of each Fund, shall be liable only for its own obligations to JHSS under this Agreement
and shall not be jointly or severally liable for the obligations of any other Fund, series or portfolio hereunder.
IN WITNESS WHEREOF,
the parties hereto have caused this Agreement to be executed in their names and on their behalf under their seals by and through
their duly authorized officers, as of the day and year first above written.
On Behalf of each Fund and Portfolio
listed on Exhibit A
/s/ Andrew G. Arnott
Andrew G. Arnott
Executive Vice President
JOHN HANCOCK SIGNATURE SERVICES, INC.
/s/ John R. Hatch
John R. Hatch
President and CEO
DUTIES OF JHSS
In addition to the services set forth in
the Agreement, JHSS shall, in accordance with the procedures that may be established from time to time between JHSS and the Fund,
perform the following services:
1. Shareholder Accounts. In connection with the establishment of Shareholder accounts, JHSS shall:
new account applications and review such applications to ensure completeness of information and establish and maintain proper Shareholder
the extent incomplete or incorrect information is provided on such new account applications attempt to contact and/or correspond
with the new Shareholder in an effort to complete or correct such information.
those records required by applicable laws, rules and regulations of governmental authorities having jurisdiction with respect to
the duties to be performed by JHSS hereunder with respect to Shareholder accounts or by transfer agents generally, including records
of the accounts for each Shareholder showing the following information:
address and United States Taxpayer Identification or Social Security number;
and class of Shares held and number and class of Shares for which certificates, if any, have been issued, including certificate
numbers and denominations;
information regarding the account of each Shareholder, including dividends and distributions paid, their character (e.g., ordinary
income, net capital gain, exempt-interest, foreign tax-credit and dividends received deduction eligible) for federal income tax
purposes and the date and price for all transactions on a Shareholder’s account;
stop or restraining order placed against a Shareholder’s account;
correspondence relating to the current maintenance of a Shareholder’s account;
with respect to withholdings; and
information required in order for JHSS to perform any calculations contemplated or required by this Agreement.
all inquiries from Shareholders relating to Shareholder accounts and respond to communications from Shareholders and others relating
to JHSS’ duties hereunder and such other correspondence as may from time to time be mutually agreed upon between JHSS and
Orders. In connection with the purchase order for Shares JHSS shall:
for acceptance, orders for the purchase of Shares, and promptly deliver payment and appropriate documentation therefore to the
and process letters of accumulation and automatic investment plans;
to purchase orders, issue the appropriate number of Shares and hold such Shares in the appropriate Shareholder account;
the event that any check or other order for the payment of money is returned unpaid for any reason, JHSS will: (i) give prompt
notice of such return to the Fund; (ii) place a stop transfer order against all Shares issued as a result of such check or order;
and (iii) take such actions as JHSS may from time to time deem appropriate.
shall not be required to accept purchase orders or to issue any Shares of the Fund when JHSS has received a Written Instruction
from the Fund or official notice from any appropriate authority that the sale of the Shares of the Fund have been suspended or
discontinued. The existence of such Written Instructions or such official notice shall be conclusive evidence of the right of JHSS
or its agent to rely on such Written Instructions or official notice.
and Exchanges. JHSS shall process all requests to redeem and/or exchange Shares of the Fund in accordance with the transfer or
redemption procedures set forth the Fund’s Prospectus and as follows:
shall receive for review and acceptance, redemption requests and redemption directions and deliver the appropriate documentation
therefore to the Custodian;
automatic redemptions from accounts for Shareholders that participate in a systematic withdrawal plans;
redemptions of Shares from accounts with checkwriting redemption privileges in accordance with agreed-upon procedures;
the appropriate time as and when JHSS receives monies paid to it by the Custodian with respect to any redemption, JHSS shall pay
over or cause to be paid over in the appropriate manner such monies as instructed by the redeeming Shareholders;
shall process exchanges of Shares by Shareholders upon receipt of appropriate instructions;
will redeem or exchange Shares upon receipt of proper Shareholder instructions or otherwise pursuant to the Prospectus and Share
certificates, if any, properly endorsed for transfer or redemption, accompanied by such documents as JHSS or its agent reasonably
may deem necessary.
reserves the right to refuse to exchange or redeem Shares until it is satisfied that the instructions for such request are valid
and genuine. JHSS also reserves the right to refuse to exchange or redeem Shares until it is satisfied that the requested transfer
or repurchase is legally authorized, and it shall incur no liability for the refusal, in good faith, to make transfers or repurchases
which JHSS or its agent, in its good judgment, deems improper or unauthorized, or until it is reasonably satisfied that there is
no basis to any claims adverse to such transfer or repurchase.
Shares are redeemed, JHSS shall, upon receipt of the instructions and documents in proper form, deliver to the Custodian and the
Fund or its designee a notification setting forth the number of Shares to be redeemed. Such redeemed shares shall be reflected
on appropriate accounts maintained by JHSS or its agent reflecting outstanding Shares of the Fund and Shares attributed to individual
Share Certificates. In connection with any certificates
issued with respect to Shares of the Fund JHSS shall:
Issue replacement Shares, in uncertificated form, in
lieu of certificates which have been lost, stolen or destroyed, upon receipt by JHSS of properly executed affidavits and lost
certificate bonds, in form satisfactory to JHSS, with the Fund and JHSS as obligees under the bond.
Maintain a record of each certificate issued, the number
of Shares represented thereby and the holder of record.
Report any certificates missing, lost, stolen, counterfeit
or recovered to the Security Information Center as required by Rule 17f-1 of the 34 Act.
Communications to Shareholders.
JHSS will deliver to Shareholders of the Fund, as disclosed
on JHSS’s books and records for the Fund:
Reports to Shareholders (including annual and semi-annual
reports) as directed by the Fund;
Confirmations of purchases and sales of Fund shares as
required, including providing duplicate confirmations to broker-dealers of their clients’ activity, whether executed through
the broker-dealer or directly with JHSS;
Monthly or quarterly statements, as required;
Dividend and distribution notices, as required;
Tax forms and notices (including substitute forms), accompanying
information containing the information required by Section 7 below and applicable IRS regulations;
New account information;
Coordinate annual mailings of prospectuses and statements
of additional information as directed by the Fund;
Retirement and IRA information (including tax information);
such other mailings and communications as the Fund requests.
Call Center. JHSS shall maintain and operate a call center
staffed with properly trained customer liaison representatives and provide toll-free telephone lines for direct Shareholder use.
Voice Response Unit. JHSS shall operate and maintain
a touch-tone based interactive voice response application allowing Shareholders to perform such tasks and functions as may be
made available by JHSS and approved by the Fund.
Access. JHSS shall operate and maintain appropriate links to the world wide web to enable Shareholders to perform such tasks and
functions as may be made available by JHSS and approved by the Fund.
In connection with dividend or other distributions declared by the Fund:
the declaration of each dividend and each capital gains or other distribution the Fund shall provide notice to JHSS setting forth
the date of the declaration of such dividend or distribution, the ex-dividend date, the date of payment thereof, the record date
as of which Shareholders entitled to payment shall be determined, the amount payable per Share to Shareholders of record as of
that date, the total amount payable to JHSS on the payment date and whether such dividend or distribution is to be paid in Shares
of such class at net asset value.
or before the payment date specified in the notice referenced in Section 6(a) above, the Fund will cause the Custodian to provide
JHSS with sufficient funds to make payment to the Shareholders of record as of such payment date and JHSS will prepare and transmit
payments to Shareholders with respect to the dividend or distribution or process the reinvestment of such distributions into Shareholder
accounts at the net asset value per share for the Fund next computed after the payment in accordance with the Fund’s then-current
on Distributions. The payment or reinvestment of distributions and payments or redemption proceeds, shall be made after deduction
and payment of the required amount of funds to be withheld in accordance with any applicable state or federal tax law or other
applicable laws, rules or regulations. JHSS shall provide to each Shareholder and the IRS and other appropriate taxing authorities
such tax forms, or permissible substitute forms, and other information relating to dividends and distributions paid by the Fund
as are required to be filed and mailed by applicable law, rule or regulation within the time required thereby. JHSS shall prepare,
maintain and file with the IRS and other appropriate taxing authorities reports relating to all dividends and distributions above
a stipulated amount paid by the Fund to its Shareholders as required by tax or other law, rule or regulation. In connection with
the foregoing, JHSS shall:
and mail required calendar and taxable year-end tax and statement information to Shareholder accounts disclosed on its books and
withholding and remit to the IRS taxes for U.S. resident and non-resident aliens, where applicable.
Shareholders. JHSS shall perform such services as are required in order to comply with Rule 17Ad-17 of the 1934 Act (the “Lost
Shareholder Rules), including, but not limited to those set forth below. JHSS may, in its sole discretion, use the services of
a third party to perform some or all of such services.
of electronic search policies and procedures;
of required searches;
and mailing of confirmation letters;
receipt of returned verification forms;
confirmed address corrections in batch via electronic media;
results and maintaining data sufficient to comply with the Lost Shareholder Rules; and
and submission of data required under the Lost Shareholder Rules.
JHSS shall prepare and submit appropriate reports with each state in connection with the escheatment of shares and uncashed distribution
checks and escheat such Shares and funds to each state based on each states respective unclaimed/abandoned property rules and provide
to each Fund escheatment reports as reasonably requested by a Fund with respect to the status of the Fund’s accounts and
12b-1 and Other Payments. In connection with commissions, 12b-1 and other payments and in accordance with the procedures established
between JHSS and JHF, JHSS shall:
and process payments to financial intermediaries, including brokers, and financial intermediaries;
monitor and maintain, in consultation with the Fund, all systems necessary to implement and operate distribution systems, including
Class B conversion feature or similar conversion feature for other Classes, as described in the registration statement and related
documents of the Fund, as they may be amended from time to time;
contingent deferred sales charge amounts and redemption fees upon redemption of Fund shares and deduct such amounts from redemption
front-end sales load amounts at time of purchase of shares;
dates of Class B or similar conversion and affect the same;
Plans. In connection with the individual retirement accounts, simplified employee pension plans, rollover individual retirement
plans, educational IRAs and ROTH individual retirement accounts (“IRA Plans”), 403(b) Plans and money purchase and
profit sharing plans (collectively, the “Retirement Plans”) within the meaning of Section 408 of the Internal Revenue
Code of 1986, as amended (the “Code”) sponsored by a Fund for which contributions of the Fund’s shareholders
(the “Participants”) are invested solely in Shares of the Fund, JHSS shall provide the following administrative services:
a record of types and reasons for distributions (i.e., attainment of eligible withdrawal age, disability, death, return of excess
method of distribution requested and/or made;
and process designation of beneficiary forms requests;
and process requests for direct transfers between custodians/trustees, transfer and pay over to the successor assets in the account
and records pertaining thereto as requested;
any annual reports or returns required to be prepared and/or filed by a custodian of a Retirement Plan, including, but not limited
to, an annual fair market value report, Forms 1099R and 5498; and file same with the IRS and provide same to Participant/Beneficiary,
as applicable; and
applicable state and federal withholding and send Participants/Beneficiaries applicable TEFRA notices regarding required federal
Issuance of Shares.
shall record the issuance of Shares of the Fund and maintain pursuant to Rule 17Ad-10(e) of the rules and regulations of the Securities
Exchange Act of 1934 a record of the total number of Shares of the Fund which are authorized, based upon data provided to it by
the Fund, and issued and outstanding. JHSS shall also provide the Fund, on a regular basis, with the total number of Shares which
are authorized and issued and outstanding and shall have no obligation, when recording the issuance of Shares, to monitor the issuance
of these Shares or to take cognizance of any laws relating to the issue or sale of these Shares, which functions shall be the sole
responsibility of the Fund.
calculating the number of Shares to be issued on purchase or reinvestment, or redeemed or repurchased, or the amount of the purchase
payment or redemption or repurchase payments owed, JHSS shall use the net asset value per share (as described in the Fund’s
then-current prospectus) computed by it or such other person as may be designated by the Fund’s Board. All issuances, redemptions
or repurchases of the Funds’ shares shall be affected at the net asset values per share next computed after receipt of the
orders in good order and such orders shall become irrevocable as of the time such values are next computed.
JHSS shall, at the direction of the Fund, provide to the Fund’s proxy services vendor such Shareholder information and reports
as requested to assist such vendor with its provision of proxy services to the Fund.
addition to and not in lieu of the services set forth in the above, JHSS shall:
appropriate daily Blue Sky Reports to the Fund, or its designee to enable the Fund, or such designee to monitor the total number
of the Fund’s Shares sold in each State;
proper forms of instructions, signatures and signature guarantees and any necessary documents supporting the opening of Shareholder
accounts, transfers and redemptions and other Shareholder account transactions, all in conformance with JHSS’s present procedures
with such changes or deviations therefrom as may be from time to time required or approved by a Fund, or the Fund’s counsel
or JHSS’s counsel and the rejection of orders or instructions not in good order in accordance with the applicable Fund prospectus;
a current, duplicate set of a Fund’s essential records at a secure separate location in a form available and usable forthwith
in the event of any breakdown or disaster disruption of JHSS’s main operation;
periodic Shareholder lists, outstanding Share and Class calculations and related statistics to the Fund as requested;
other participating broker-dealer or Shareholder services as may be agreed upon from time to time; and
all of the customary services of a transfer agent and dividend disbursing agent including but not limited to: maintaining all Shareholder
accounts, preparing Shareholder meeting lists, mailing proxies, receiving and tabulating proxies, mailing Shareholder reports and
prospectuses to current Shareholders, withholding taxes on U.S. resident and non-resident alien accounts, preparing and filing
appropriate forms required with respect to dividends and distributions by federal authorities for all Shareholders, preparing and
mailing confirmation forms and statements of account to Shareholders for all purchases and redemptions of Shares and other confirmable
transactions in Shareholder accounts, preparing and mailing activity statements for Shareholders, and providing Shareholder account
22c-2 Services. In connection with its obligation set forth in Rule 22c-2 of the 40 Act and in accordance with the procedures
established from time to time between the Fund and JHSS, the Fund hereby engages JHSS to provide the following services (the “Rule
22c-2 Services”) and JHSS agrees to provide such services:
procedures and/or functionality necessary to request and obtain from Financial Intermediaries (as defined by Rule 22c-2) the following
information (“Client-shareholder Information”) regarding Shares held by customers of such Financial Intermediaries
(“Client-shareholders”) on the books and records of the Fund in nominee name:
taxpayer identification number (“TIN”), Individual/International
Taxpayer Identification Number (“ITIN”), or other government-issued identifier for each Client-shareholder, if known;
amount, date, name or other identifier of any investment
professional(s) associated with the Client-shareholder(s) or account, if known; and
transaction type (purchase, redemption, transfer, or
exchange) of every purchase, redemption, transfer, or exchange of Shares by such Client-shareholders.
such frequency as determined by JHSS and the Fund (which frequency may be different for each Fund), request Client-shareholder
Information from Financial Intermediaries;
such Client-shareholder Information to ensure compliance with the Funds’ policies relating to excessive trading;
identification of a Client-shareholder as having engaged in transactions of Shares (directly or indirectly through the Financial
Intermediary account) that violate policies established by the Fund for the purpose of eliminating or reducing any dilution of
the value of the outstanding Shares, JHSS shall: (i) provide written instruction to the applicable Financial Intermediary instructing
the Financial Intermediary to restrict or prohibit further purchases or exchanges of Shares by the Client-shareholder; (ii) obtain
written confirmation from the Financial Intermediary of the Financial Intermediary’s compliance with such instructions; and
(iii) provide periodic reporting to the Fund with respect to any restrictions or prohibitions placed on Financial Intermediary
the services of such third parties as may be reasonably necessary to facilitate the provision of Rule 22c-2 Services by JHSS; and
the payment of such fees and charges imposed by Financial Intermediaries pursuant to shareholder information agreements between
such Financial Intermediaries and either (i) JHSS; or (ii) the Funds’ distributor, John Hancock Funds, LLC related to JHSS’
request for Client-shareholder Information and the transmission of such Client-shareholder Information by the Financial Intermediary
to JHSS pursuant to such agreements.
Trading. In accordance with the procedures established from time to time between the Fund and JHSS, JHSS shall:
activity in shareholder accounts to ensure compliance with the Funds’ policies relating to excessive trading; and
such action as required by such procedures with respect to any shareholder deemed to be in violation of such policies prohibiting
Account and Service Fee Invoice Processing Services. John Hancock Funds, LLC and/or JHSS has entered into certain omnibus account
and retirement plan customer/participant service agreements with various firms and other entities which provide certain customer
sub-accounting, retirement plan participant recordkeeping and other related administrative services on behalf of their customers
that invest in shares of the Funds. In connection with such relationships JHSS agrees to receive and process the payment of such
Represents sub-accounting service fees assessed by various Dealers (e.g., Merrill Lynch, Charles Schwab etc…) for recordkeeping and administrative services provided to Dealer customers investing in the Funds and held by the Dealer in omnibus accounts on the books and records of the Funds.
Retirement Plan Accounts
Represents retirement plan participant recordkeeping service fees assessed by various third party retirement plan administrators/recordkeepers (“TPAs”) for services provided to retirement plan participants investing in the Funds and held by TPA in Retirement Plan level accounts on the books and records of the Funds.
Payments processed by JHSS in connection with the Omnibus Account
and Service Fee Invoice Processing Services described above shall be submitted by JHSS to the Fund for reimbursement as part of
the JHSS monthly invoice process described in Exhibit B. Such items shall be identified and segregated from the standard JHSS fee
and out-of-pocket expenses appearing on any such invoice.
The transfer agent
fees payable monthly under the Transfer Agency and Services Agreement between each Fund and JHSS shall be determined based on the
monthly cost to JHSS for providing the services described therein (“JHSS Cost”). JHSS Cost shall be determined by subtracting
the monthly JHSS TA Revenue from the monthly JHSS Expenses, as more fully described below:
1. JHSS shall first calculate the expenses it incurs in performing the services (“JHSS Expenses”), which expenses shall
Operating costs, including those costs associated with
personnel, furniture and equipment, depreciation, rent related, postage, printing, office supplies, office administration, telecommunications
and voice related, other financial charges, travel and entertainment, industry meetings and conferences, industry memberships,
education and training, legal and audit, consulting fees, miscellaneous (sundry), information security related, taxes, license
fees, affiliate service fees, information security allocated, corporate overhead, divisional overhead, and shared services allocated;
Out-of-Pocket Expenses, as described in Exhibit C;
NSCC Networking Level 3 Charges;
Omnibus and Services Fees paid by JHSS, as more fully
described in Schedule 1.1; and
Such other expenses reasonably incurred by JHSS from
time to time as may be necessary to perform its obligation as transfer agent.
JHSS Expenses shall be reduced by the revenue JHSS receives in connection with the performance of the service provided to the Funds
(the “JHSS TA Revenue”) which shall include:
Small Account Fees;
Liquidity Pool, reflecting any investment return on JHSS
CIT Fees; and
Such other miscellaneous revenue as may be received.
Cost, as applicable to one or more of the categories*, will be calculated monthly and allocated into five different categories
JHSS Cost associated with retail classes of non-municipal
JHSS Cost associated with Class I Shares of all non-municipal
JHSS Cost associated with Class R Shares of all non-municipal
bond funds, excluding Class R6 shares;
JHSS Cost associated with Class R6 Shares of all non-municipal
bond funds; and
JHSS Cost associated with all classes of municipal bond
Within each category, JHSS Cost
will be allocated across all funds and/or classes on the basis of average daily net assets. Such allocation shall be applied on
a complex wide basis across all John Hancock Funds for which JHSS provides transfer agent services under this Agreement.
By way of example, NSCC Networking Level 3 Charges do not apply to Class I and Class R shares and thus would not be allocated
to those categories.
and the Funds will make any adjustments required as a result of any over-payments or underpayments made during the prior billing
periods as soon as practicable after any such situations are identified. In addition, to the extent JHSS has income associated
with the services provided hereunder in excess of its expenses associated with providing such services JHSS shall account for such
excess income as part of the monthly billing process described in Section 3 above.
ADDITIONAL SERVICE FEES
22c-2 Service Fees:
In consideration of the Rule 22c-2 Services
provided by JHSS, the Funds shall pay the following fees and charges which shall be billed by JHSS to the Fund monthly in arrears
until such time as the Fund and JHSS agree in writing to modify the frequency of such billing:
FTE Expense. $120,000 per annum (2 FTE @ $60,000).
Reimbursement of fees and charges imposed by such third
party service providers required to be used by JHSS in order to provide the Rule 22c-2 Services.
Reimbursement for fees and charges imposed by Financial
Intermediaries pursuant to shareholder information agreements between such Financial Intermediaries and either (a) JHSS; or (b)
the Funds’ distributor, John Hancock Funds, LLC related to JHSS’ request for Client-shareholder Information and the
transmission of such Client-shareholder Information by the Financial Intermediary to JHSS pursuant to such agreements.
The parties acknowledge and agree that the fees set forth
above are in the aggregate with respect to all John Hancock Funds for which JHSS provides the Rule 22c-2 Services under this Agreement.
In as much as the fees set forth in this Exhibit B.1
are related to non-transfer agent services, the parties acknowledge and agree (a) JHSS shall invoice the Fund separately for the
Rule 22c-2 Services; and (b) the fees for such services shall not apply with respect to any cap on transfer agent fees
or out-of-pocket expenses otherwise agreed to by JHSS and the Fund.
Out-of-Pocket Fees (OOP)
The Funds shall reimburse JHSS monthly for the following out-of-pocket
Confirms and Statements
Production and mailing of JHF customer output and correspondence including base stock, postage, printing and mailing of confirms, statements including daily redemption and replacement checks.
Production and mailing of original and duplicate tax forms including base stock, print costs and postage.
Fees assessed by banks for processing and reconciliation of JHSS demand deposit accounts
Expenses associated with the production and mailing, including base stock and postage, of checkwriting checkbooks.
National Securities Clearing Corporation (NSCC) Charges
Represents Fund/SERV and networking fees charged by National Securities Clearing Corporation (NSCC)
Telephone usage and related expenses including all lease, maintenance and line costs and automated voice response.
Programming / Development
Programming expenses assessed by non-DST 3rd party business partners.
Fees charged with respect to Annual SAS-70 review of transfer agent operations
Base Fee - base charge for utilization of TA2000 system
Open Account Fee – expense associated with maintaining open accounts on recordkeeping system
Closed Account Fee - expense associated with maintaining closed accounts on recordkeeping system
CDSC Charges - Represents DST expense associated with tracking and reporting Class B and C accounts (i.e. Sharelot facility)
DST/PFPC Transmission Costs – DST charge to transmit data to PFPC
DST Expenses (cont.)
Compliance Products - Fees associated with the following products:
Lost Shareholder Search
Lost Shareholder Tracking
Short Term Trader
Internet Products: Fees associated with the following products:
Shareholder access to account history, portfolio value and transaction processing
Broker/Representative access to account history, portfolio value and transaction processing
Delivery of quarterly statements electronically
PowerSelect - Charges associated with PC-based ad hoc reporting tool that provides the ability to run queries on shareholder account and transaction data to generate reports, labels, and other output, including magnetic media
Remote Asset Allocation - fee assessed by DST for maintaining Asset Allocation groups on TA2000
TRAC Participant Fees - charges for funded and non-funded participant
positions maintained on DST TRAC2000.
without Money Fees for 403b
Programming - expenses associated with DST development initiatives
Data Communication - Technology costs associated with maintaining remote access to DST
Comp/Recon - Additional cost assessed by DST for the use of the Comp/Recon subsystem. JHSS Control Department uses this system for automated reconciliation
DST National Securities Clearing Corporation (NSCC) - Per fund fee assessed by DST for processing through the NSCC
Audio Response - Expenses associated with utilizing DST’s automated voice response products (Advanced, Transfer Connect, Inbound Long Distance)
Express Mail - Charges associated with air delivery of tapes, cartridges, etc.
Microfiche - Represents the production and delivery, including base stock of microfilm/fiche reports and statements by non-DST 3rd parties
Disaster Recovery - fee associated with subscribing to DST disaster recovery program
Includes one time fees/credits which are not identified in the above list of standard Out-of-Pocket Expenses. If the fee is recurring, a separate category may be established