Common use of Your Right to Dispute Errors Clause in Contracts

Your Right to Dispute Errors. In case of errors or questions about your Savings Account, please contact us as soon as possible at 000-000-0000 or write to us at Mango Card Services XX XXX 000 Xxx Xxxx, XX 00000. We must allow you to report an error until 120 days after the transfer allegedly in error was credited or debited to your Savings Account. You may request a written history of your transactions at any time by contacting us at the telephone number or address above. You will need to tell us: (1) your name; (2) your Card Number, (3) why you believe there is an error, (4) the dollar amount involved, and (5) approximately when the error took place. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will provisionally credit your Savings Account within 10 business days for the amount you think is in error, so that you will have the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your Savings Account. For errors involving new Savings Accounts, we may take up to 90 days to investigate your complaint or question. For new Savings Accounts, we may take up to 20 business days to provisionally credit your Savings Account for the amount you think is in error. We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation. If you need more information about our error-resolution procedures, call us at the telephone number shown above.

Your Right to Dispute Errors. In case of errors or questions about your Savings Account, please contact us as soon as possible at 0-000-000-0000 or write to us at Mango Card Services XX XXX 000 Xxx Xxxx0000 Xxxxxx Xxxxxxx, XX 00000, if you think your statement is wrong or if you need more information about a transfer listed on the statement. We must allow hear from you to report an error until 120 no later than 60 days after we sent the transfer allegedly in FIRST statement on which the problem or error was credited or debited to your Savings Account. You may request a written history of your transactions at any time by contacting us at the telephone number or address aboveappeared. You will need to tell us: (1) your name; (2) your Card Account Number, (3) why you believe there is an error, (4) the dollar amount involved, and (5) approximately when the error took place. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will provisionally credit your Savings Account within 10 business days for the amount you think is in error, so that you will have the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your Savings Account. For errors involving new Savings Accounts, we may take up to 90 days to investigate your complaint or question. For new Savings Accounts, we may take up to 20 business days to provisionally credit your Savings Account for the amount you think is in error. We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanationexplana- tion. You may ask for copies of the documents that we used in our investigation. If you need more information about our error-resolution procedures, call us at the telephone number shown above.

Your Right to Dispute Errors. In If case of errors or questions about your Savings Card Account, please contact us at (000) 000-0000 as soon as possible at 000-000-0000 or write to us BROODII, LLC, at Mango Card Services XX XXX 000 X.X. Xxx Xxxx0000 Xxxxxx Xxxxxxx, XX Xxxxxxxxxx 00000. We must allow you to report an error until 120 days after the transfer allegedly in error was credited or debited to your Savings Card Account. You may request a written history of your transactions at any time by contacting us at the telephone number or address above. You will need to tell us: (1) your name; (2) your Card Number, (3) why you believe there is an error, (4) the dollar amount involved, and (5) approximately when the error took place. If you tell us orally, we may require that you send us your complaint or question in writing or that you complete a Transaction Dispute form which will be made available to you within 10 ten (10) business days. We will determine whether an error occurred within 10 ten (10) business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 forty-five (45) days to investigate your complaint or question. If we decide to do this, we will provisionally credit your Savings Card Account within 10 ten (10) business days for the amount you think is in error, so that you will have the money during the time it takes us to complete our the investigation. If we ask you are asked to put your complaint or question in writing and we do not receive it within 10 ten (10) business days, we may not credit your Savings Card Account. For errors involving new Savings Accountsaccounts, point-of-sale, or foreign-initiated transactions, we may take up to 90 ninety (90) days to investigate your complaint or question. For new Savings Accountsaccounts, we may take up to 20 twenty (20) business days to provisionally credit your Savings Card Account for the amount you think is in error. We will tell you the results within three (3) business days after completing our the investigation. If we decide it is decided that there was no error, we will send you a written explanation. You may ask for copies of the documents that we were used in our the investigation. If you need more information about our error-the error- resolution procedures, call us at the telephone number shown above. Questions. BROODII, LLC, the Servicer, as the third party that administers the Card program, is responsible for customer service and for resolving any errors in transactions made with your Card. If you have questions regarding your Card, you may call BROODII, LLC at (000) 000-0000, write BROODII, LLC, at X.X. Xxx 0000 Xxxxxx Xxxxxxx, Xxxxxxxxxx 00000 or visit xxx.xxxxxxx.xxx.

Your Right to Dispute Errors. Tell us AT ONCE if you believe your Card or PIN has been lost or stolen or if you believe that an electronic funds transfer has been made without your permission. You agree that any unauthorized use does not include use by a person to whom you have given authority to use or access your Account or Access Information and that you will be liable for all such uses and funds transfers by such person(s). In case Case of errors Errors or questions about your Savings Account, Questions About Your Prepaid Account please contact call us as soon as possible at 000-000-0000 or write to email us at Mango Card Services XX XXX 000 Xxx Xxxxxxxxxxxxxxxxxxx@xxxx.xxx as soon as you can, XX 00000if you think an error has occurred in your prepaid account. We must allow hear from you to report an error until 120 no later than sixty (60) days after the transfer allegedly earlier of the date you electronically access your Account, if the error could be viewed in error was credited your electronic history, or debited to your Savings Account. You may request a the date the Servicer sent the FIRST written history of your transactions at any time by contacting us at on which the telephone number or address aboveerror appeared. You will need to tell usto: (1. Tell us your name and account number; 2. Describe the error(s) your name; (2or transfer(s) your Card Numberyou are unsure about, (3) and explain as clearly as you can why you believe there it is an error, (4) error or why you need more information; and 3. Tell us the dollar amount involvedof the suspected error(s), and (5) approximately when the error error(s) took place. If you tell us orallyverbally, we may require that you send us your complaint or question in writing within 10 ten (10) business days. We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, and your Card is registered with us, we will provisionally provide provisional credit your Savings Account within 10 business days for the amount you think is in error, so that you will have the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your Savings Account. For errors involving new Savings Accountsaccounts, point-of-sale, or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question. For errors involving new Savings Accountsaccounts (an account where the first deposit to the account occurs less than 30 days before the error), we may take up to 20 twenty (20) business days to provisionally credit your Savings Account account for the amount you think is in error. We will tell you the results within three (3) business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation. If your Card does not receive wages, salary, or other employee compensation that are made on a recurring basis or does not receive electronic deposits of federal payments, all of this Section applies, except the Bank will not credit your Account until our investigation is complete and we have determined an error occurred. If you need more information about our error-resolution procedures, call us at the telephone number shown above000-000-0000 or visit xxxxx://xxxxxxx.xxxx.xxx.

Your Right to Dispute Errors. In case of errors or questions about your Savings Accountelectronic transactions, please contact us as soon as possible at 000-000-0000 call or write to Cardholder Services, 0000 Xxxxxxx Xxx. Xxxxx 000, Xxxxxxxxxxx XX X0X 0X0. If you think your statement or receipt is wrong or if you need more information about a transaction listed on the statement or receipt, you must contact us at Mango Card Services XX XXX 000 Xxx Xxxx, XX 00000. We must allow you to report an error until 120 no later than sixty (60) days after the transfer allegedly in FIRST statement was made available to you on which the problem or error was credited or debited to your Savings Accountappeared. You may request a written history of your transactions at any time by contacting us at the telephone number or address above. You will need to tell us: (1) Provide your namename and Card number (if any); (2) your Card NumberDescribe the error or the transaction you are unsure about, and explain why you believe it is an error or why you need more information; and (3) why you believe there is an error, (4) Provide the dollar amount involved, and (5) approximately when of the error took placesuspected error. If you tell us provide this information orally, we may require that you send us your complaint or question in writing within 10 ten (10) business days. We will determine whether an error occurred within 10 ten (10) business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will provisionally may credit your Savings Account Card within 10 ten (10) business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our the investigation. If we ask you to put your complaint or question in writing and we you do not receive provide it within 10 ten (10) business days, we may will not credit your Savings AccountCard. For errors involving new Savings AccountsCards, POS transactions, or foreign-initiated transactions, we may take up to 90 ninety (90) days to investigate your complaint or question. For new Savings Accounts, we may take up to 20 business days to provisionally credit your Savings Account for the amount you think is in error. We will tell you the results within three (3) business days after completing our the investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies Copies of the documents that we used in our investigationthe investigation may be obtained by contacting: Cardholder Services c/o 0000 Xxxxxxx Xxx. If you need more information about our error-resolution proceduresXxxx 000, call us at the telephone number shown aboveXxxxxxxxxxx XX X0X 0X0. Revision Date: 07/2015 The Card is issued by Customers Bank pursuant to a license from Visa U.S.A. Customers Bank; Member FDIC.

Your Right to Dispute Errors. In case of errors or questions about your Savings Account, please contact us as soon as possible at 0-000-000-0000 or write to us at Mango Card Services XX XXX 000 Xxx Xxxx0000, Xxxxxx Xxxxxxx, XX 00000, if you think your statement is wrong or if you need more information about a transfer listed on the statement. We must allow hear from you to report an no later than 60 days aPer we sent the FIRST statement on which the problem or error until 120 days after the transfer allegedly in error was credited or debited to your Savings Account. You may request a written history of your transactions at any time by contacting us at the telephone number or address aboveappeared. You will need to tell us: (1) your name; (2) your Card Account Number, (3) why you believe there is an error, (4) the dollar amount involved, and (5) approximately when the error took place. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether an error occurred within 10 business days after aPer we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will provisionally credit your Savings Account within 10 business days for the amount you think is in error, so that you will have the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your Savings Account. For errors involving new Savings Accounts, we may take up to 90 days to investigate your complaint or question. For new Savings Accounts, we may take up to 20 business days to provisionally credit your Savings Account for the amount you think is in error. We will tell you the results within three business days after aPer completing our investigation. If we decide that there was no error, we will send you a written explanationexplana- tion. You may ask for copies of the documents that we used in our investigation. If you need more information about our error-resolution procedures, call us at the telephone number shown above.

Your Right to Dispute Errors. In case of errors or questions about your Savings Accountelectronic transactions, please requests for information about a transaction listed in the statement or receipt, or if you think your statement or receipt is wrong, you must contact us as soon as possible at Customer Service by telephone to: (000-) 000-0000 or write to us at Mango Card Services XX XXX in writing to: Empower, 0000 X Xxxxx Xx #000 Xxx Xxxxxx Xxxx, XX 00000-0000. We Bank must allow you to report an error until 120 sixty (60) days after the transfer allegedly earlier of the date you electronically accessed your Account, if the error could be viewed in your electronic history, or the date Bank sent the FIRST written history on which the error was credited or debited to your Savings Accountappeared. You may request a written history of your transactions at any time by contacting us at the telephone number or address aboveCustomer Service. You will need to tell usprovide: ● Your name, Account number, email address associated with your Account, and Account number (1) your nameif any); (2) your Card Number, (3) why ● Why you believe there is an error, (4) and the dollar amount involved, ; and (5) approximately ● Approximately when the error took place. If you tell us provide this information orally, we Bank or Platform may require that you send us your complaint or question in writing within 10 ten (10) business days. We Bank (or Platform on Bank’s behalf) will determine whether an error occurred within 10 ten (10) business days after we hear hearing from you and will correct any error promptly. If we need Bank needs more time, however, we it may take up to 45 forty-five (45) days to investigate your complaint or question. If we decide Bank decides to do this, we your Account will provisionally credit your Savings Account be credited within 10 ten (10) business days for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our the investigation. If we ask Bank asks you to put your complaint or question in writing and we you do not receive provide it within 10 ten (10) business days, we Bank may not credit your Savings Account. For errors involving new Savings Accounts, we point-of-sale transactions or foreign-initiated transactions, Bank may take up to 90 ninety (90) days to investigate your complaint or question. For new Savings Accounts, we Bank may take up to 20 twenty (20) business days to provisionally credit your Savings Account for the amount you think is in error. We Bank will tell you the results within three (3) business days after completing our the investigation. If we decide Bank decides that there was no error, we Bank will send you a written explanation. You may ask for copies Copies of the documents that we documentation used in our investigationthe investigation may be obtained by contacting Customer Service. If you need more information about our Bank’s error-resolution procedures, call us at Customer Service, or visit the telephone number shown above.Website. SERVICES NOT COVERED BY THIS PART. Electronic Fund Transfer Services described in this Section do not include wire transfers and any transactions that are not covered by Consumer Financial Protection Bureau Regulation E.

Your Right to Dispute Errors. In case of errors or questions about your Savings Card Account, please contact us as soon as possible at 1-833-4-FANDOM (0-000-000-0000 0000) or write to us at Mango Card Services XX XXX 000 FiCentive, Inc., x/x Xxxxxxxx, X.X. Xxx Xxxx000000, XX Xxx Xxxxxxx, XX, 00000. We must allow you to report an error until 120 the earlier of sixty (60) days after the date you electronically accessed your Card Account (if the error could be viewed in your electronic history), sixty (60) days after the date we sent the first written history on which the error appeared, or one-hundred and twenty (120) days after the transfer allegedly in error was credited or debited to your Savings Card Account. You may request a written history of your transactions at any time by contacting us at the telephone number or address above. You will need to tell us: (1i) your name; (2ii) your Card Number, (3iii) why you believe there is an error, (4iv) the dollar amount involved, and (5v) approximately when the error took place. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will provisionally credit your Savings Card Account within 10 business days for the amount you think is in error, so that you will have the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your Savings Card Account. For errors involving new Savings Accountsaccounts, point-of-sale, or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question. For new Savings Accountsaccounts, we may take up to 20 business days to provisionally credit your Savings Card Account for the amount you think is in error. We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation. If you need more information about our error-resolution procedures, call us at the telephone number shown above. Questions. FiCentive, Inc., as the third party that administers the Card program, is responsible for customer service and for resolving any errors in transactions made with your Card. If you have questions regarding your Card, you may call 1-833-4- FANDOM (0-000-000-0000) or write FiCentive, Inc., x/x Xxxxxxxx X.X. Xxx 000000, Xxx Xxxxxxx, XX, 00000 or visit xxx.XxXxxxxxx.xxx.

Your Right to Dispute Errors. In case of errors or questions about your Savings Card Account, please contact us as soon as possible at 0-000-000-0000 or write to us at Mango Card Services XX XXX 000 FiCentive, Inc., X.X. Xxx Xxxx000000, XX Xxx Xxxxxxx, XX, 00000. We must allow you to report an error until 120 the earlier of sixty (60) days after the date you electronically accessed your Card Account (if the error could be viewed in your electronic history), sixty (60) days after the date we sent the first written history on which the error appeared, or one-hundred and twenty (120) days after the transfer allegedly in error was credited or debited to your Savings Card Account. You may request a written history of your transactions at any time by contacting us at the telephone number or address above. You will need to tell us: (1) your name; (2) your Card Number, (3) why you believe there is an error, (4) the dollar amount involved, and (5) approximately when the error took place. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will provisionally credit your Savings Card Account within 10 business days for the amount you think is in error, so that you will have the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your Savings Card Account. For errors involving new Savings Accountsaccounts, point-of-sale, or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question. For new Savings Accountsaccounts, we may take up to 20 business days to provisionally credit your Savings Card Account for the amount you think is in error. We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation. If you need more information about our error-resolution procedures, call us at the telephone number shown above. Questions. FiCentive, Inc., as the third party that administers the Card program, is responsible for customer service and for resolving any errors in transactions made with your Card. If you have questions regarding your Card, you may call 0-000-000-0000 or write FiCentive, Inc., X.X. Xxx 000000, Xxx Xxxxxxx, XX, 00000 or visit xxxxx://xxxxxxxxxx.xxx.

Your Right to Dispute Errors. In case of errors If You think there is an error involving a transaction made with the Card such as a purchase You didn’t make or questions about your Savings Accountan incorrect amount charged to the Card, please contact us as soon as possible call Us immediately at 000866-000-0000 760- 3156 or write to us at Mango Card Services XX XXX 000 Us at: Cardholder Services, X.X. Xxx Xxxx000000, Xx. Xxxxxxxxxx, XX 00000. We must allow you to report an error until 120 days after the transfer allegedly in error was credited or debited to your Savings Account. If You may request a written history of your transactions at any time by contacting us at the telephone number or address above. You will need to tell us: (1) your name; (2) your Card Number, (3) why you believe there is an error, (4) the dollar amount involved, and (5) approximately when the error took place. If you tell us Us orally, we We may require that you You send us your complaint Your claim or question in writing within 10 ten (10) business days. We will determine whether must hear from You no later than sixty (60) days after the transaction is posted to Your account and You must provide the following information: • Your name, address, phone number and the Card number; • A description of the error or the transaction You are unsure about and why You believe there is an error occurred or why You need more information; • The dollar amount of the suspected error. Generally, We will tell You the results of Our investigation within 10 ten (10) business days after we We hear from you You and will correct any error promptly. If we We need more time, however, we We may take up to 45 forty-five (45) calendar days to investigate your Your complaint or question. If we We decide to do this, we We will provisionally credit your Savings Account the Card within 10 ten (10) business days for the amount you You think is in error, so that you will have the money during the time it takes us to complete our investigation. If we We ask you You to put your Your complaint or question in writing and we We do not receive it within 10 ten (10) business days, we We may not credit your Savings Account. For errors involving new Savings Accounts, we may take up to 90 days to investigate your complaint or question. For new Savings Accounts, we may take up to 20 business days to provisionally credit your Savings Account for the amount you think is in error. We will tell you the results within three business days after completing our investigationCard. If we We decide that there was no error, we We will send you You a written explanationexplanation within three (3) business days after We finish Our investigation and any credit made under the preceding paragraph must be repaid by You. You may ask for copies of the documents that we We used in our Our investigation. If you need more information about our error-resolution procedures, call us at the telephone number shown above.

Your Right to Dispute Errors. In case of errors or questions about your Savings Accountelectronic transactions, please contact us as soon as possible call 000-000-0000, write to MoCaFi Disputes, PO Box 543000, Omaha NE 68154, fax to MoCaFi Disputes at 000-000-0000 or write send an email to us at Mango Card Services XX XXX 000 Xxx Xxxx, XX 00000xxxxxxxx@xxxxxx.xxx as soon as you can if you think your statement or receipt is wrong or if you need more information about a transaction listed in the statement or receipt. We must allow hear from you to report an error until 120 no later than sixty (60) days after we sent the FIRST statement on which the problem or error appeared. Tell us your name, Account number and/or 16-digit Card number Describe the error or the transfer allegedly in error was credited or debited to your Savings Account. You may request a written history of your transactions at any time by contacting us at the telephone number or address above. You will need to tell us: (1) your name; (2) your Card Numberyou are unsure about, (3) and explain as clearly as you can why you believe there it is an error, (4) error or why you need more information Tell us the dollar amount involved, and (5) approximately when of the suspected error took place. If you tell us provide this information orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether an error occurred within 10 ten (10) business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 forty-five (45) days to investigate your complaint or question. If we decide to do this, we will provisionally credit your Savings Account within 10 ten (10) business days for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our the investigation. If we ask you to put your complaint or question in writing and we you do not receive provide it within 10 ten (10) business days, we may not credit your Savings Account. For errors involving new Savings AccountsAccount, point-of-sale transactions or foreign-initiated transactions, we may take up to 90 ninety (90) days to investigate your complaint or question. For a new Savings AccountsAccount, we may take up to 20 twenty (20) business days to provisionally credit your Savings Account for the amount you think is in error. We will tell you the results within three (3) business days after completing our the investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation. If you need more information about our this program's error-resolution procedures, call us at 0-000-000-0000. Truth in Savings Disclosures This is not an interest-bearing account. No interest will be paid. Minimum Balance Requirements. There is no initial deposit required to open an Account. You may deposit any amount you wish when opening the telephone number shown aboveAccount.

Your Right to Dispute Errors. In case of errors or questions about your Savings Accountelectronic transactions, please requests for information about a transaction listed in the statement or receipt, or if you think your statement or receipt is wrong, you must contact us as soon as possible at Customer Service by telephone to: (000-) 000-0000 or write to us at Mango Card Services XX XXX in writing to: Empower: 000 Xxxx Xx, Xxx Xxxx000, Xxx Xxxxxxxxx, XX 00000. We Bank must allow you to report an error until 120 sixty (60) days after the transfer allegedly earlier of the date you electronically accessed your Account, if the error could be viewed in your electronic history, or the date Bank sent the FIRST written history on which the error was credited or debited to your Savings Accountappeared. You may request a written history of your transactions at any time by contacting us at the telephone number or address aboveCustomer Service. You will need to tell usprovide: ● Your name, Account number, email address associated with your Account, and Account number (1) your nameif any); (2) your Card Number, (3) why ● Why you believe there is an error, (4) and the dollar amount involved, ; and (5) approximately ● Approximately when the error took place. If you tell us provide this information orally, we Bank or Platform may require that you send us your complaint or question in writing within 10 ten (10) business days. We Bank (or Platform on Bank’s behalf) will determine whether an error occurred within 10 ten (10) business days after we hear hearing from you and will correct any error promptly. If we need Bank needs more time, however, we it may take up to 45 forty-five (45) days to investigate your complaint or question. If we decide Bank decides to do this, we your Account will provisionally credit your Savings Account be credited within 10 ten (10) business days for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our the investigation. If we ask Bank asks you to put your complaint or question in writing and we you do not receive provide it within 10 ten (10) business days, we Bank may not credit your Savings Account. For errors involving new Savings Accounts, we point-of-sale transactions or foreign-initiated transactions, Bank may take up to 90 ninety (90) days to investigate your complaint or question. For new Savings Accounts, we Bank may take up to 20 twenty (20) business days to provisionally credit your Savings Account for the amount you think is in error. We Bank will tell you the results within three (3) business days after completing our the investigation. If we decide Bank decides that there was no error, we Bank will send you a written explanation. You may ask for copies Copies of the documents that we documentation used in our investigationthe investigation may be obtained by contacting Customer Service. If you need more information about our Bank’s error-resolution procedures, call us at Customer Service, or visit the telephone number shown above.Website. SERVICES NOT COVERED BY THIS PART. Electronic Fund Transfer Services described in this Section do not include wire transfers and any transactions that are not covered by Consumer Financial Protection Bureau Regulation E.