Common use of Your cooperation Clause in Contracts

Your cooperation. 4.1 You shall provide Us with necessary information and documentation reasonably requested in order for Us to fulfill Our obligations hereunder. Should Our ability to fulfill Our obligations be affected by any products or services rendered by a third party to You, You are responsible to retain the information and documentation as requested by Us. 4.2 You shall ensure that the personnel used by You for the co- operation with Us has appropriate competence and training for assigned tasks in order for Us to receive the requested information and/or documentation. You are allowed to appoint a certain number of individuals in Your organization with the appropriate power of authority to a) issue Service Requests and/or Change Requests and b) approve any changes to Your configuration as a consequence of resolving an Incident. start to be measured until duly fulfilled and (iii) any additional costs associated with a), b) and/or c) to fulfill any request by You will be charged.