Common use of Your Balance Clause in Contracts

Your Balance. 10.1 The Primary Cardholder can get information about the Primary Card Balance, all linked Companion Cards Balances, and the last 5 transactions on the Primary Card and on each linked Companion Card online at ▇▇▇.▇▇▇▇▇▇▇▇▇▇.▇▇ or by calling ▇.▇▇▇.▇▇▇.▇▇▇▇ anytime, 24 hours a day, 7 days a week. 10.2 The Companion Cardholder can get information about his or her Companion Card Balance and the last 5 transactions on that Companion Card online at ▇▇▇.▇▇▇▇▇▇▇▇▇▇.▇▇ or by calling ▇.▇▇▇.▇▇▇.▇▇▇▇ anytime, 24 hours a day, 7 days a week. 10.3 You can check your Card Balance at any authorized ATM. A Balance inquiry fee will apply. 10.4 If we notice an error in your Balance that is our fault we will correct it. 10.5 If you notice any error or omission relating to the transactions on your Card as recorded in your Balance then you must notify us immediately at ▇.▇▇▇.▇▇▇.▇▇▇▇. We may ask you to provide additional written information about any error or omission. If you do not notify us within 30 days after the date of a transaction of any error or omission relating to the transaction, the record of the transaction in your Balance will be conclusively deemed to be correct except for any amount improperly credited to the Card. A microfilm or other copy of an electronic record of a sales draft or other document relating to a transaction will be sufficient to establish your authorization, and any other details, of the transaction. 10.6 Provided that you have complied with our reasonable requests for information, we will correct the error if it is ours, or any of our service providers’ fault. If we decide it is not our fault, we will notify you in writing or by e-mail as soon as our decision is made. 10.7 If we decide we are at fault, there may be a delay in crediting your Card for the error while our investigations are completed, normally within 10 days.