Xxxx Group. The LightEdge Xxxx Group is a vehicle for distributing call to agents regardless of location. A Xxxx Group is a feature similar to a Call Center in that it allows calls to roll to multiple agents through 5 xxxx policies, but a Xxxx Group does not allow queuing and statistical reporting.
Appears in 7 contracts
Samples: Avs Converged Analog Access Trunks Service Agreement, Avs Hosted PBX Service Agreement, Avs Hosted PBX Service Agreement
