Common use of Working Teams Clause in Contracts

Working Teams. (a) The Persons set forth on Schedule 2.1 (a) will constitute the "Working Teams". Each party hereto may make additions to the Working Teams by providing notice to the other party. The Working Teams will be responsible for managing the implementation of this Agreement, including formulating a plan with respect to the following functional areas: (i) Billing and IT infrastructure; (ii) Customer service and Customer communications; (iii) Customer residence servicing activities (such as equipment servicing calls and equipment upgrade activities); (iv) Accounting and financial operations; (v) Sales and marketing; and (vi) Customer retention and churn minimization tactics. (b) Each party shall designate, within three (3) Business Days of the date hereof, one person to coordinate all contacts and communications between the parties regarding the implementation of this Agreement (the "Contact Persons"). (c) The Working Teams shall, in good faith, attempt to resolve any disputes regarding the specific operations under, and timing or method of implementation or interpretation of this Agreement. If the Working Teams cannot reach a resolution within five (5) Business Days from the day a dispute first arises, the dispute shall be referred to the Contact Persons for resolution. If the Contact Persons cannot reach an agreement within five (5) Business Days of a dispute being referred to them, such dispute shall be submitted to the Bankruptcy Court in accordance with Section 6.4, provided, however, that in the event that such dispute is a financial dispute, such dispute shall be submitted to the Referee in accordance with Section 6.5. Pegasus and DIRECTV acknowledge the necessity for such disputes to be adjudicated on an expedited basis and agree that they will jointly request that the Bankruptcy Court schedule a hearing on such matters on a shortened emergency basis and seek similar expedited treatment from the Referee.