Work Results Required. All service call problems shall be eliminated on the first call; first call-back for the same problem will be paid for at 25% of the Contract service rate; second call-back for the same problem will and any subsequent call-backs will not be paid for by the City of Xxxxxx.
Appears in 3 contracts
Work Results Required. All service call problems shall be eliminated on the first call; first call-back for the same problem will Will be paid for at 2550 % of the Contract service rate; second call-back for the same problem will be paid for at 25% and any subsequent call-backs will not be paid for by the City of Xxxxxx.
Appears in 1 contract
Samples: Agreement
