Common use of Within Southern DHB External to Southern DHB Clause in Contracts

Within Southern DHB External to Southern DHB. All Southern DHB staff • South Island DHB’s • Digital Solutions Manager / Architect • Vendors and Service Providers • All SDHB Digital staff • Health agencies & partners PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Tertiary level qualification (Computer Science, Change Management related or a relevant business discipline) • 3+ years’ experience as a Business Analyst with a technical delivery focus Experience • Hands on business consulting approach with excellent analytical, problem solving, report writing and presentation skills. • Demonstrated working with multiple stakeholders, both internal and external. • Proven ability to successfully facilitate and gain commitment to achieving a team effort. • Demonstrated ability in operating pro-actively, with initiative and ensuring effective and efficient systems are in place that support the organisation’s functions. • Experience working both independently and in a team- oriented, collaborative environment is essential. • Demonstrated ability in process analysis and modelling. In addition, to knowledge of standard modelling techniques. • Worked with Test Analysts to formulate test plans and scripts • Strong working knowledge of MS Excel / Word/ Powerpoint • Competent and proficient understanding of a variety of health related products, applications or platforms. • Understanding of data modelling • Understanding of integration tools and practices. • Database, SQL and/or report writing advantageous Experience working with infrastructure teams to develop technical requirements in a medium to large organisation. Knowledge and Skills • Capability to run requirements gathering workshops. • Xxxxxx interpersonal and relationship building skills • Strong communication skills, both written and verbal • Strong stakeholder management and client engagement skills • Attention to detail & a high level of accuracy • Experience in the software development lifecycle - including business planning, data analysis, process analysis and design, business and functional requirements analysis, user stories, system design, development, testing, and implementation. • Knowledge of Business Analysis fundamentals including XXXXX and Agile • Good understanding of clinical applications. Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Ability to be goal orientated and customer focussed • Maintains an exceptionally high level of confidentiality. KEY RESULT AREAS: Key Accountabilities: Example of successful delivery of duties and responsibilities Requirements Analysis Creation of new software solutions, integration of software products and configuration of platforms • Engage with project stakeholders to gain a thorough understanding of business drivers of key user groups to ensure prioritisation and design decisions are made in line with the underlying intent of the SDHB business strategies. • Analyse results, make recommendations for process improvement, and implement changes. • Develop and communicate training and documentation for end users, hold workshops as necessary, and other user-related activities. • Documented business term & definitions, business requirements, IS functional specifications • New initiatives are aligned with Change Delivery processes. • Efficient use of trainers. • User feedback from implementation. Other Duties • Undertaking duties from time to time that may be in addition to those outlined above but which fall within your capabilities and experience. • You respond positively to requests for assistance in own and other areas, demonstrating adaptability and willingness. • You produce work that complies with SDHB processes and reflects best practice. • Research undertaken is robust and well considered. Professional Development – self Identifying areas for personal and professional development. • Training and development goals are identified/agreed with your manager. • Performance objectives reviewed annual with your manager. • You actively seek feedback and accept constructive criticism. Health, Safety and Wellbeing Taking all practicable steps to ensure personal safety and the safety of others while at work, in accordance with the Southern DHB’s Health, Safety and Wellbeing policies, procedures and systems. • You understand and consistently meet your obligations under Southern DHB’s Health and Safety policy/procedures. • You actively encourage and challenge your peers to work in a safe manner. • Effort is made to strive for best practice in Health and Safety at all times. Treaty of Waitangi Giving effect to the principles of the Treaty of Waitangi – Partnership, Participation and Protection through your interaction with others on a day to day basis. • Partnership – You interact in good faith and in the nature of a partnership. There is a sense of shared enterprise and mutual benefit where each partner takes account of the needs and interests of the other. • Participation – You work in partnership with our treaty partners to enable our organisation to prosper. You are mindful of the varying socio- economic conditions that face our people and work hard to remove barriers of access to health and education. • Protection – You work proactively to protect the rights and interests of Māori, including the need to proactively build the capacity and capability of Māori. CHANGES TO POSITION DESCRIPTION From time to time it may be necessary to consider changes to the position description in response to the changing nature of our work environment – including technological requirements or statutory changes. This Position Description may be reviewed as part of the preparation for your annual performance and development review. Acknowledged / Accepted: .............................................................................................................. ..................................................................... Employee Date .............................................................................................................. .....................................................................

Within Southern DHB External to Southern DHB.  All Southern DHB staff • Information Systems Teams, and key stakeholders within the organisation.  Ministry of Health  South Island DHB’s • Digital Solutions Manager / Architect •  Vendors and Service Providers • All SDHB Digital staff •  Health agencies & partners PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Tertiary level qualification (Computer Science Degree in the field of computer science, Change Management related or information systems. Experience  8+ years experience implementing enterprise-scale BI and reporting solutions, including : o Working with users in a relevant business discipline) • 3+ years’ experience as a Business Analyst requirements analysis role o Extensive use of SQL and Database systems with a technical delivery strong focus on SQL Server o Extensive experience with data warehouse implementations o Strong knowledge of logical and physical data modelling concepts  Proficiency with the Microsoft Power BI and other BI toolsets (e.g. Tableau, Click, etc.)  Experience • Hands on business consulting approach with excellent a range of database platforms (e.g., Oracle, MySQL, etc.)  Proficiency ability with ETL tools  Business Analysis skills and experience  Performance tuning experience required  Requires strong analytical, problem solvingdata visualisation and problem-solving abilities  Ability to manage multiple priorities, report writing and presentation assess and adjust quickly to changing priorities  Requires leadership qualities to mentor junior members of the team as required. . Knowledge and Skills  Excellent written, oral, interpersonal, and presentational skills. • Demonstrated working with multiple stakeholders Ability to conduct research into new technologies and trends  Ability to present ideas in business- friendly and user-friendly language.  Highly self-motivated and directed.  Ability to absorb new ideas and concepts quickly.  Good analytical, both internal data visualisation and externalproblem-solving abilities. • Proven ability  Ability to successfully facilitate effectively prioritise and gain commitment to achieving a team effortexecute tasks. • Demonstrated ability in operating pro-actively, with initiative and ensuring effective and efficient systems are in place that support the organisation’s functions. •  Experience working both independently and in a team- oriented, collaborative environment is essential. • Demonstrated ability in process analysis and modelling. In addition, to knowledge of standard modelling techniques. • Worked with Test Analysts to formulate test plans and scripts • Strong working knowledge of MS Excel / Word/ Powerpoint • Competent and proficient understanding of a variety of health related products, applications or platforms. • Understanding of data modelling • Understanding of integration tools and practices. • Database, SQL and/or report writing advantageous Experience working with infrastructure teams to develop technical requirements in a medium to large organisation. Knowledge and Skills • Capability to run requirements gathering workshops. • Xxxxxx interpersonal and relationship building skills • Strong communication skills, both written and verbal • Strong stakeholder management and client engagement skills • Attention to detail & a high level of accuracy • Experience in the software development lifecycle - including business planning, data analysis, process analysis and design, business and functional requirements analysis, user stories, system design, development, testing, and implementation. • Knowledge of Business Analysis fundamentals including XXXXX and Agile • Good understanding of clinical applicationsenvironment. Personal Qualities •  Commitment and personal accountability. •  Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. •  Acts with discretion, sensitivity and integrity at all times. •  Is adaptable and flexible – open to change (positive or negative). • Ability to be goal orientated and customer focussed •  Maintains an exceptionally high level of confidentiality.  Forward thinker, flexible, courteous, self-motivated.  Committed to continuous quality improvement.  Ability to liaise and network at all levels. KEY RESULT AREAS: Key Accountabilities: Example of successful delivery of duties and responsibilities Requirements Analysis Creation of new software solutionsBusiness Intelligence (BI) Technical Specialist  Responsible for requirements gathering, integration of software products solution design best practices, and configuration of platforms • Engage leveraging all available tools.  Develop custom reporting solutions to agreed customer specifications.  Develop ETL processes within the framework for accurately capturing, sharing, distributing and securing the DHB’s data resources  Ensure that information needs and business rules are in compliance with project stakeholders DHB’s policies and standards  Liaise with internal clients on both a technical and business level to gain a thorough understanding of business drivers of key confirm detailed requirements and to coordinate SDLC tasks such as system and user groups acceptance testing  Develop custom reporting solutions to ensure prioritisation agreed customer specifications  Provide technical support to internal clients on delivered BI Solutions  Do all structures meet the appropriate design methodology and design decisions are made in line with the underlying intent solutions meet performance requirements of the SDHB business strategiesrequester. • Analyse results, make recommendations for process improvement, and implement changes. • Develop and communicate training and documentation for end users, hold workshops as necessary, and other user-related activities. • Documented business term & definitions, business requirements, IS functional specifications • New initiatives are aligned with Change Delivery processes. • Efficient use of trainers. • User feedback from implementation. Other Duties • Undertaking duties from time to time that may be in addition to those outlined above but which fall within your capabilities and experience. • You respond positively to requests for assistance in own and other areas, demonstrating adaptability and willingness. • You produce work that complies with SDHB processes and reflects best practice. • Research undertaken is robust and well considered. Professional Development – self Identifying areas for personal and professional development. • Training and development goals are identified/agreed with your manager. • Performance objectives reviewed annual with your manager. • You actively seek feedback and accept constructive criticism. Health, Safety and Wellbeing Taking all practicable steps to ensure personal safety and the safety of others while at work, in accordance with the Southern DHB’s Health, Safety and Wellbeing policies, procedures and systems. • You understand and consistently  Reports meet your obligations under Southern DHB’s Health and Safety policy/procedures. • You actively encourage and challenge your peers to work in a safe manner. • Effort is made to strive for best practice in Health and Safety at all times. Treaty of Waitangi Giving effect to the principles needs of the Treaty of Waitangi – Partnership, Participation and Protection through your interaction with others on a day to day basisusers. • Partnership – You interact in good faith and in the nature of a partnership. There is a sense of shared enterprise and mutual benefit where each partner takes account of the needs and interests of the other. • Participation – You work in partnership with our treaty partners to enable our organisation to prosper. You are mindful of the varying socio- economic conditions that face our people and work hard to remove barriers  Control of access to health information and education. • Protection – You work proactively the reporting lines to protect the rights be kept up to date  Information must meet internal and interests of Māori, including the external ministry rules  Coordinate lifecycle events with stake holders  Some custom reports need to proactively build be produced and must meet business needs. Ensure that only fully tested working solutions are deployed into the capacity live environments.  Power users may require technical support for the delivery and capability deployment of Māorithe solutions Team Leadership  Demonstrate leadership in managing the Solutions Team. CHANGES TO POSITION DESCRIPTION From time  Use KPI's and effectiveness metrics to time it may be necessary to consider changes improve performance within the Solutions team.  Measured by favourable staff feedback and performance.  Identify opportunities for improvements.  Team achieves planned outcomes.  Communications with staff.  Conduct annual performance reviews of staff.  Compliance with HR processes.  Develop and report on Solution team KPI’s. Team and Individual Performance Participate in and contribute to the position description internal management and functioning of the team.  Actively engage with and support colleagues, taking personal responsibility for ensuring effective working relationships with all team members.  Contribute to team communication and learning activities.  Can deal comfortably with Managers at all levels and work productively as a business partner.  Participate in response peer review of own and others work.  Promote and adhere to the changing nature of our work environment – including technological requirements or statutory changes. This Position Description may be reviewed as part philosophy and values of the preparation for your annual performance DHB mission and development reviewvalues. Acknowledged / Accepted: .............................................................................................................. ..................................................................... Employee Date .............................................................................................................. ..................................................................... Positive working relationships developed and maintained.  Positive feedback received from managers and other clients across Southern DHB.

Within Southern DHB External to Southern DHB. All Southern DHB staff Executive Director Planning, Funding & Population/Public Health • South Island DHB’s Ministry of Health • Digital Solutions Manager / Architect WellSouth • Vendors Executive & Senior Leadership Teams • Patients, Families and Service Providers whānau • All SDHB Digital staff Senior Clinicians Leaders • Health agencies & partners Stakeholders • Professional Bodies, Unions and Government Agencies PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Tertiary level qualification Relevant Diploma or Bachelor degree or equivalent. • Bachelor’s degree in commerce, health or business management (Computer Science, Change Management related or a relevant business discipline) • 3+ years’ experience as a Business Analyst with a technical delivery focus equivalent). Experience • Hands on business consulting approach with excellent analytical, problem solving, report writing Experience in development and presentation skillsdelivery of strategic and operational plans • Experience in management preferably within the health sector. • Demonstrated working with multiple stakeholdersSignificant strategic planning, both internal integration and external. • Proven ability to successfully facilitate and gain commitment to achieving a team effortperformance expertise. • Demonstrated ability in operating pro-actively, with initiative to support and ensuring effective and efficient systems grow a team to ensure the needs of the organisation are in place that support the organisation’s functions. • Experience working both independently and in a team- oriented, collaborative environment is essential. • Demonstrated ability in process analysis and modelling. In addition, to knowledge of standard modelling techniques. • Worked with Test Analysts to formulate test plans and scripts • Strong working knowledge of MS Excel / Word/ Powerpoint • Competent and proficient understanding of a variety of health related products, applications or platforms. • Understanding of data modelling • Understanding of integration tools and practices. • Database, SQL and/or report writing advantageous Experience working with infrastructure teams to develop technical requirements in a medium to large organisationmet. Knowledge and Skills • Capability to run requirements gathering workshopsA clear understanding of the complexities of sound corporate management and governance. • Xxxxxx interpersonal Strong knowledge and relationship building skills experience in business thinking and reporting • Strong communication skills, Project planning and management expertise. • Demonstrated ability to build and retain credibility with other key leaders – both written clinical and verbal • Strong stakeholder management and client engagement skills • Attention to detail & a high level of accuracy • Experience in the software development lifecycle - including business planning, data analysis, process analysis and design, business and functional requirements analysis, user stories, system design, development, testing, and implementationmanagement. • Knowledge and experience of Business Analysis fundamentals including XXXXX and Agile • Good understanding of clinical applicationsthe NZ Health Sector in a senior capacity. Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Ability to be goal orientated and customer focussed • Maintains an exceptionally high level of confidentiality. KEY RESULT AREAS: Key Accountabilities: Example of successful delivery of duties and responsibilities Requirements Analysis Creation Strategic & Annual Planning • Support the development of new software solutionsannual plan, integration of software products health needs analysis and configuration of platforms strategic plans. • Deliver organisational planning responsibilities. • Engage with project stakeholders to gain a thorough understanding of business drivers of key user groups to ensure prioritisation regional and design decisions are made in line with the underlying intent of the SDHB business strategiesnational service strategies and planning initiatives. • Analyse resultsSupport the organisation to undertake relevant service planning activities. Funder Analysts • Manage funder analyst responsibilities, make recommendations for process improvement, ensuring the organisation has the appropriate information to manage and implement changes. • Develop and communicate training and documentation for end users, hold workshops as necessary, and other user-related support funder activities. • Documented business term & definitionsDevelop, business along with the Funding Manager, the prioritisation methodologies to assist theCEO and Board to agree the allocation and distribution of the Fund (PBFF) that takes into account Southern DHB’s accountabilities and achieves the outcomes required of the district, SI HSP. • Support management of contract performance within parameters of funding and planning contract volumes, other funding agreements and Ministry of Health elective services guidelines and standards through timely, high quality analysis. • Ensure compliance with all quality, safety, legal and statutory organisational policy requirements. • Continually monitor and improve systems, IS functional specifications methods, efficiency, effectiveness and the quality of services provided. Contract Management • New initiatives Ensure robust contract management systems are in place for all health and disability services funded by Southern District Health Board • The successful development and implementation of strategic plans and objectives that meet the needs of the Southern District Community. • Participation in the annual accountability documents, including but not limited to the Annual Plan, Strategic Plan and Statement of Intent. • Plans agreed and signed off. • Organisational ‘buy-in’ to financial constraints and financial limits within the Annual Plan. • All funding, allocation and performance monitoring processes are agreed by the ELT, CEO, Board and where appropriate, Ministry of Health. • Approach aligns ‘activities-based funding’ (costs) to service agreements and delivers best value per dollar invested. • Assurance that all legislative and contracting requirements align to the OAG and Treasury Guidelines. • Crown Funding Agreements are maintained and signed in appropriate manner. • Contracts between Southern District Health Board and funded health and disability providers are maintained in terms of currency and of content aligned with Change Delivery processesorganisational expectations. • Efficient use Performance monitoring of trainersproviders against contractual obligations are maintained. Support and Intelligence • Oversee and guide the Support & Intelligence Analysts in supporting service redesign through project initiatives. • User feedback from implementationEnsure compliance with all quality, safety, legal and statutory organisational policy requirements. • Continually monitor and improve systems, methods, efficiency, effectiveness and the quality of services provided. • Quality service is maintained. • Quality Improvement understood and imbedded in the way we operate. Southern DHB Position description for: Strategy and Planning Manager Authorised by: Employee’s initials: Employer’s initials: Page 4 Other Duties • Undertaking duties from time to time that may be in addition to those outlined above but which fall within your capabilities and experience. • You respond positively to requests for assistance in own and other areas, demonstrating adaptability and willingness. • You produce work that complies with SDHB processes and reflects best practice. • Research undertaken is robust and well considered. Professional Development – self Identifying areas for personal and professional development. • Training and development goals are identified/agreed with your manager. • Performance objectives reviewed annual with your manager. • You actively seek feedback and accept constructive criticism. Health, Safety and Wellbeing Taking all practicable steps to ensure personal safety and the safety of others while at work, in accordance with the Southern DHB’s Health, Safety and Wellbeing policies, procedures and systems. • You understand and consistently meet your obligations under Southern DHB’s Health and Safety policy/procedures. • You actively encourage and challenge your peers to work in a safe manner. • Effort is made to strive for best practice in Health and Safety at all times. Treaty of Waitangi Giving effect to the principles of the Treaty of Waitangi – Partnership, Participation and Protection through your interaction with others on a day to day basis. • Partnership – You interact in good faith and in the nature of a partnership. There is a sense of shared enterprise and mutual benefit where each partner takes account of the needs and interests of the other. • Participation – You work in partnership with our treaty partners to enable our organisation to prosper. You are mindful of the varying socio- economic conditions that face our people and work hard to remove barriers of access to health and education. • Protection – You work proactively to protect the rights and interests of Māori, including the need to proactively build the capacity and capability of Māori. CHANGES TO POSITION DESCRIPTION From time to time it may be necessary to consider changes to the position description in response to the changing nature of our work environment – including technological requirements or statutory changes. This Position Description may be reviewed as part of the preparation for your annual performance and development review. Acknowledged / Accepted: .............................................................................................................. ..................................................................... .................................................................................................................... ........................................................................ Employee Date .............................................................................................................. ......................................................................................................................................................................................... ........................................................................

Within Southern DHB External to Southern DHB. All Southern DHB Surgical Medical Director • Patients, families and whānau • Clinical Leaders/Directors • Other service providers (GP Practices and NGO) • Specialist and registrar medical Staff • Health & Welfare and other external Agencies • Service Nursing staff • South Island DHB’s Relevant Support Groups • Digital Solutions Manager / Architect • Vendors and Service Providers • All SDHB Digital administration staff • University of Otago, School of Medicine, Otago Polytechnic • Other Service Managers • Professional Colleges and registration bodies • Relevant General Managers • Ministry of Health agencies & partners • Relevant Charge Nurse Managers/Unit Managers • Southern DHB-wide staff • Strategy, Primary and Community • Specialist Services PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Tertiary level Diploma or bachelor qualification (Computer Science, Change Management related or in a relevant field e.g. commerce, health or business discipline) management. • 3+ Post-graduate qualification in a relevant field. Experience • 5 years’ experience as a Business Analyst with a technical delivery focus Experience of people management • Hands on business consulting approach with excellent analytical, problem solving, report writing and presentation skills. • Demonstrated working with multiple stakeholders, both internal and externalProven experience in budgeting. • Proven ability to successfully facilitate experience in meeting and gain commitment to achieving a team effortexceeding expected performance targets. • Demonstrated ability Relevant experience in operating pro-activelypatient safety, with initiative maintaining performance and ensuring effective and efficient systems are in place that support its application to the organisation’s functions. • Experience working both independently and in a team- oriented, collaborative environment is essential. • Demonstrated ability in process analysis and modelling. In addition, to knowledge of standard modelling techniques. • Worked with Test Analysts to formulate test plans and scripts • Strong working knowledge of MS Excel / Word/ Powerpoint • Competent and proficient understanding of a variety of health related products, applications or platforms. • Understanding of data modelling • Understanding of integration tools and practices. • Database, SQL and/or report writing advantageous Experience working with infrastructure teams to develop technical requirements in a medium to large organisationsector. Knowledge and Skills • Capability to run requirements gathering workshopsKnowledge of the health and disability sector. • Xxxxxx interpersonal and relationship building skills • Strong communication skillsExcellent communicator, both written and verbal • Strong stakeholder management and client engagement skills • Attention to detail & with a high level of accuracy • Experience in interpersonal skills, with the software development lifecycle - including business planning, data analysis, process analysis ability to develop effective relationships both internally and design, business and functional requirements analysis, user stories, system design, development, testing, and implementationexternally. • Knowledge of Business Analysis fundamentals including XXXXX and Agile Strong leadership skills. • Good understanding of clinical applicationsAbility to think strategically while managing functional responsibilities on a daily basis. Personal Qualities • Commitment and personal accountability. • Accepts responsibility for actions and the ability to learn. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Ability to ‘work together’ in a helpful and truthful manner. Ability to motivate. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Ability to be goal orientated and customer focussed • Maintains an exceptionally high level of confidentiality. KEY RESULT AREAS: Key Accountabilities: Example of successful delivery of duties and responsibilities Requirements Analysis Creation of new software solutionsOperational Management Co-lead, integration of software products plan and configuration of platforms implement efficient and effective service delivery processes. • Engage Assist in leading and managing the Service in accordance with project stakeholders to gain a thorough understanding of business drivers of key user groups to ensure prioritisation operational plans and design decisions are made budgets. • Prepare service activity plans, and provide regular reports regarding progress against plan. • Meet contract performance requirements, reporting variances and adjusting service delivery arrangements as necessary in line conjunction with the underlying intent of the SDHB business strategiesSM. • Analyse resultsIn conjunction with the SM, make recommendations for process improvementensure service planning and delivery complies with Ministry of Health elective service performance indicator standards (where applicable). • Ensure service delivery complies with Health and Disability sector standards and relevant legislation, and implement changesis achieved within approved business plans and financial budgets • Build and maintain effective relationships and communication mechanisms with service staff, associated clinical and support services, and external agencies as applicable. • Ensure adherence to the Southern DHB delegations of authority across the services. • Implement and support the philosophy and practice of Southern DHB wide policies and processes. • Effectively utilise Southern DHB information systems and data for analysis of service delivery activities, development of service initiatives and reports. • Successful development and implementation of service activity plans. • Evidence of service planning completed to align with Ministry of Health Performance Indicators. • Constructive and effective relationships. • Health and disability services delivered to contract in a timely, efficient and effective manner within the budget parameters. • Care pathways and models of care are regularly monitored and audited. • Monthly reports are generated addressing any variances and corrective actions are stated. • Ensure a consumer/patient service focus is adopted and maintained at all levels of service management and delivery. • Identify, lead and manage projects to improve service efficiency and effectiveness. Staff Management and Planning Ensure the service/s is/are appropriately staffed. Best practice human resource standards are met, in conjunction with Professional Leaders where applicable. Effectively lead and manage assigned staff in order to develop and maintain a cohesive and productive team. Ensure effective communication within service. • Model sound Human Resource practice and, facilitate coaching and performance development for staff, in consultation with Human Resources when appropriate. • Assist in developing a comprehensive staffing plan for all staff groups that recognises potential shortcomings and identifies strategies to address gaps both short and long term. • Develop a communication strategy that facilitates effective and communicate timely communication within and across services. • Ensure effective recruitment, orientation, rostering and administration of service staff in accordance with Southern DHB policies. • Assist in ensuring timely staff appraisal and feedback structures are in place. • Assist in ensuring appropriately budgeted training and documentation development plans are in place for end usersall staff. In conjunction with the Knowledge Centre and service staff, hold workshops as necessaryensure in-service training and education is carried out to maintain quality of service. • Maximise opportunities to create a harmonious working environment. Show positive leadership and seek feedback. • Manage employee leave to ensure service demands are matched with the legal requirements for staff to take leave. • Monitor controls and practices to ensure accuracy and timeliness in rostering and payroll transactions and compliance with OneStaff (staff management system). • Active professional development programme for staff in place. • Evidence of a team-based approach within the functional groups for who line accountability is held. . Quality and Risk Management Manage service quality and risk programmes. Lead and manage certification and accreditation within services. Xxxxxx a quality improvement culture. • Assist and administer service-wide quality and risk programmes and action plans in accordance with Southern DHB policy. • Ensure compliance with all relevant standards and legislation including health and safety and professional regulations. • Investigate complaints, incidents and other user-related activities. • Documented business term & definitionsmatters as required, business requirements, IS functional specifications • New initiatives are aligned with Change Delivery processes. • Efficient use reporting outcomes as required including development of trainers. • User feedback from implementation. Other Duties • Undertaking duties from time action plans to time that may be in addition to those outlined above but which fall within your capabilities and experience. • You respond positively to requests for assistance in own and other areas, demonstrating adaptability and willingness. • You produce work that complies with SDHB processes and reflects best practice. • Research undertaken is robust and well considered. Professional Development – self Identifying areas for personal and professional facilitate service development. • Training Quality improvement is understood and development goals are identified/agreed with your managerembedded in the way we operate. • Performance objectives reviewed annual with your managerImplementation of systems, standards and procedures that support and enhance hospital services and district clinical services establishment and delivery. • You actively seek feedback Auditing is completed in a timely manner of all hazards and accept constructive criticismincidents / accidents. Health, Safety • Proactively develop new unit or service policies and Wellbeing Taking all practicable steps protocols if required. • Ensure research and/or trial proposals contain complete and comprehensive documentation and that the costs to ensure personal safety Southern DHB are fully recoverable and the safety of others while at work, in accordance with the indemnity covers all Southern DHB’s Health, Safety and Wellbeing policies, procedures and systemsDHB risks. • You understand Support and consistently meet your obligations under Southern DHB’s Health demonstrate the philosophy and Safety policy/procedures. • You actively encourage practice of an organisational wide systems approach to service and challenge your peers to work in a safe manner. • Effort is made to strive for best practice in Health and Safety at all times. Treaty of Waitangi Giving effect to the principles of the Treaty of Waitangi – Partnership, Participation and Protection through your interaction with others on a day to day basis. • Partnership – You interact in good faith and in the nature of a partnership. There is a sense of shared enterprise and mutual benefit where each partner takes account of the needs and interests of the other. • Participation – You work in partnership with our treaty partners to enable our organisation to prosper. You are mindful of the varying socio- economic conditions that face our people and work hard to remove barriers of access to health and education. • Protection – You work proactively to protect the rights and interests of Māori, including the need to proactively build the capacity and capability of Māori. CHANGES TO POSITION DESCRIPTION From time to time it may be necessary to consider changes to the position description in response to the changing nature of our work environment – including technological requirements or statutory changes. This Position Description may be reviewed as part of the preparation for your annual performance and development review. Acknowledged / Accepted: .............................................................................................................. ..................................................................... Employee Date .............................................................................................................. .....................................................................operational processes.

Within Southern DHB External to Southern DHB. All Southern DHB staff • South Island DHB’s • Digital Solutions Change Delivery Manager / Architect • Vendors and Service Providers • All SDHB Digital Information Services staff • Health agencies & partners PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Tertiary Degree level qualification (Computer Science, Change Management related or a relevant business discipline) • 310+ years’ experience as a Business Analyst with a technical delivery focus • Master degree in a computer science or equivalent field Experience • Hands on business consulting approach with excellent analytical, problem solving, report writing and presentation skills. • Demonstrated working with multiple stakeholders, both internal and external. • Proven of process modelling skills • Competent and proficient understanding of a variety of health-related products, applications or platforms. • Proven ability to successfully facilitate and gain commitment to achieving a team effort. • Demonstrated ability in operating pro-actively, with initiative and ensuring effective and efficient systems are in place that support the organisation’s functions. • Experience working both independently and in a team- oriented, collaborative environment is essential. • Demonstrated ability in process analysis Proven experience mentoring and modelling. In addition, provide technical guidelines to knowledge of standard modelling techniques. • Worked with Test Analysts to formulate test plans and scripts • Strong working knowledge of MS Excel / Word/ Powerpoint • Competent and proficient understanding of a variety of health related products, applications or platforms. • Understanding of data modelling • Understanding of integration tools and practices. • Database, SQL and/or report writing advantageous Experience working with infrastructure teams to develop technical requirements in a medium to large organisation. team members Knowledge and Skills • Capability to run requirements gathering workshops. • Xxxxxx interpersonal and relationship building skills • Strong communication skills, both written and verbal • Strong stakeholder management and client engagement skills • Attention to detail & a high level of accuracy • Experience in the software development lifecycle - including business planning, data analysis, process analysis and design, business and functional requirements analysis, user stories, system design, development, testing, and implementation. • Knowledge of Business Analysis fundamentals including XXXXX and Agile • Good understanding of clinical applications. • Manages teams of highly skilled staff and contractors. • Must demonstrates good leader capability Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Ability to be goal orientated and customer focussed focused • Maintains an exceptionally high level of confidentiality. KEY RESULT AREAS: Key Accountabilities: Example of successful delivery of duties and responsibilities Requirements Analysis Creation of new software solutions, integration of software products and configuration of platforms • Engage with project stakeholders to gain a thorough understanding of business drivers of key user groups to ensure prioritisation and design decisions are made in line with the underlying intent of the SDHB business strategies. • Analyse results, make recommendations for process improvement, and implement changes. • Develop and communicate training and documentation for end users, hold workshops as necessary, and other user-related activities. • Documented business term & definitionsdefintions, business requirements, IS functional specifications • New initiatives are aligned with Change Delivery processes. • Efficient use of trainers. • User feedback from implementation. Team Leadership • Demonstrate leadership in managing the Solutions Team. • Use KPI's and effectiveness metrics to improve performance within the Solutions team. • Measured by favourable staff feedback and performance. • Identify opportunities for improvements. • Team achieves planned outcomes. • Communications with staff. • Conduct annual performance reviews of staff. • Compliance with HR processes. • Develop and report on Solution team KPI’s. Other Duties • Undertaking duties from time to time that may be in addition to those outlined above but which fall within your capabilities and experience. • You respond positively to requests for assistance in own and other areas, demonstrating adaptability and willingness. • You produce work that complies with SDHB processes and reflects best practice. • Research undertaken is robust and well considered. Professional Development – self Identifying areas for personal and professional development. • Training and development goals are identified/agreed with your manager. • Performance objectives reviewed annual with your manager. • You actively seek feedback and accept constructive criticism. Health, Safety and Wellbeing Taking all practicable steps to ensure personal safety and the safety of others while at work, in accordance with the Southern DHB’s Health, Safety and Wellbeing policies, procedures and systems. • You understand and consistently meet your obligations under Southern DHB’s Health and Safety policy/procedures. • You actively encourage and challenge your peers to work in a safe manner. • Effort is made to strive for best practice in Health and Safety at all times. Treaty of Waitangi Giving effect to the principles of the Treaty of Waitangi – Partnership, Participation and Protection through your interaction with others on a day to day basis. • Partnership – You interact in good faith and in the nature of a partnership. There is a sense of shared enterprise and mutual benefit where each partner takes account of the needs and interests of the other. • Participation – You work in partnership with our treaty partners to enable our organisation to prosper. You are mindful of the varying socio- economic conditions that face our people and work hard to remove barriers of access to health and education. • Protection – You work proactively to protect the rights and interests of Māori, including the need to proactively build the capacity and capability of Māori. Note: the above example measures are provided as a guide only. The precise performance measures for this position will require further discussion between the job holder and manager. CHANGES TO POSITION DESCRIPTION From time to time it may be necessary to consider changes to the position description in response to the changing nature of our work environment – including technological requirements or statutory changes. This Position Description may be reviewed as part of the preparation for your annual performance and development review. Acknowledged / Accepted: .............................................................................................................. ..................................................................... Employee Date .............................................................................................................. .....................................................................

Within Southern DHB External to Southern DHB. All Southern DHB staff Information Systems Teams, and key stakeholders within the organisation. • Ministry of Health • South Island DHB’s • Digital Solutions Manager / Architect • Vendors and Service Providers • All SDHB Digital staff • Health agencies & partners PERSON SPECIFICATION The expertise required for a person to be fully competent in the role. Position specific competencies: ESSENTIAL DESIRABLE Education and Qualifications (or equivalent level of learning) • Tertiary Relevant tertiary level qualification; graduate diploma or Bachelor qualification. • Post Graduate qualification (Computer Science, Change Management related or a relevant business discipline) • 3+ years’ experience as a Business Analyst with a technical delivery focus that includes analytical skills. Experience • Hands on business consulting approach with excellent 5+ years demonstrated statistical, analytical, problem solving, report writing and presentation skillsdata visualisation skillset. • Demonstrated working with multiple stakeholdersAnalytical, both internal and external. • Proven ability to successfully facilitate and gain commitment to achieving a team effortpolicy, project, or quality improvement experience. • Demonstrated ability to research and evaluate information to inform evidence-based service planning. • Experience with modelling techniques (e.g., forecasting, financial, capacity and demand modelling. • Demonstrated experience using analytics to address equity, ideally in operating prohealth setting. • Business Analysis skills and experience • Proficient with analytical toolsets (PowerBI, R, Xxxxx) • Ability to manage multiple priorities, and assess and adjust quickly to changing priorities • BI certifications desirable, preferably related to Microsoft stack • Health or social sector experience • SQL experience • Data quality and validation checking and data cleansing and transformation experience. Knowledge and Skills • Excellent written, oral, interpersonal, and presentational skills. • Ability to conduct research into new technologies and trends • Ability to present ideas in business- friendly and user-actively, with initiative friendly language. • Highly self-motivated and ensuring effective directed. • Ability to absorb new ideas and efficient systems are in place that support the organisation’s functionsconcepts quickly. • Good analytical and problem- solving abilities. • Ability to effectively prioritise and execute tasks. • Experience working both independently and in a team- oriented, collaborative environment is essentialenvironment. • Knowledge of population health and health systems. • Demonstrated ability in process analysis applying the Treaty of Waitangi within analytical and modelling. In addition, to knowledge of standard modelling techniques. • Worked with Test Analysts to formulate test plans and scripts • Strong working knowledge of MS Excel / Word/ Powerpoint • Competent and proficient understanding of a variety of health related products, applications or platforms. • Understanding of data modelling • Understanding of integration tools and practices. • Database, SQL and/or report writing advantageous Experience working with infrastructure teams to develop technical requirements in a medium to large organisation. Knowledge and Skills • Capability to run requirements gathering workshops. • Xxxxxx interpersonal and relationship building skills • Strong communication skills, both written and verbal • Strong stakeholder management and client engagement skills • Attention to detail & a high level of accuracy • Experience in the software development lifecycle - including business planning, data analysis, process analysis and design, business and functional requirements analysis, user stories, system design, development, testing, and implementation. • Knowledge of Business Analysis fundamentals including XXXXX and Agile • Good understanding of clinical applicationspolicy settings. Personal Qualities • Commitment and personal accountability. • Excellent interpersonal skills, including ability to work effectively with people at all levels of the organisation. • Acts with discretion, sensitivity and integrity at all times. • Is adaptable and flexible – open to change (positive or negative). • Ability to be goal orientated and customer focussed • Maintains an exceptionally high level of confidentiality. • Forward thinker, flexible, courteous, self-motivated. • Committed to continuous quality improvement. • Ability to liaise and network at all levels. KEY RESULT AREAS: Key Accountabilities: Example of successful delivery of duties and responsibilities Requirements Analysis Creation of new software solutionsInformation Analyst • Responsible for requirements gathering, integration of software products and configuration of platforms • Engage with project stakeholders to gain a thorough understanding of business drivers of key user groups to ensure prioritisation and solution design decisions are made in line with the underlying intent of the SDHB business strategies. • Analyse results, make recommendations for process improvementbest practices, and implement changesleveraging all available tools. • Develop custom analytical solutions to agreed customer specifications. • Develop analytical artefacts and communicate training draw conclusions and documentation recommendations from the intelligence and information gained. • Provide data quality and validation checking and data cleansing and transformation from source systems/data sources as required. • Provide quantitative and qualitative analytical projects and BI dashboards. • Production on reports summary conclusions, finding, recommendation, ideas for end usersimprovements • Produced of analytical artefacts, hold workshops as necessaryincluding BI dashboards. Team and Individual Performance Participate in and contribute to the internal management and functioning of the team. • Actively engage with and support colleagues, taking personal responsibility for ensuring effective working relationships with all team members. • Contribute to team communication and other user-related learning activities. • Documented Can deal comfortably with Managers at all levels and work productively as a business term & definitions, business requirements, IS functional specifications • New initiatives are aligned with Change Delivery processespartner. • Efficient use Participate in peer review of trainersown and others work. • User feedback from implementation. Other Duties • Undertaking duties from time Promote and adhere to time that may be in addition to those outlined above but which fall within your capabilities the philosophy and experiencevalues of the DHB mission and values. • You respond positively to requests for assistance in own Positive working relationships developed and maintained. • Positive feedback received from managers and other areas, demonstrating adaptability and willingness. • You produce work that complies with SDHB processes and reflects best practice. • Research undertaken is robust and well considered. Professional Development – self Identifying areas for personal and professional development. • Training and development goals are identified/agreed with your manager. • Performance objectives reviewed annual with your manager. • You actively seek feedback and accept constructive criticism. Health, Safety and Wellbeing Taking all practicable steps to ensure personal safety and the safety of others while at work, in accordance with the clients across Southern DHB’s Health, Safety and Wellbeing policies, procedures and systems. • You understand and consistently meet your obligations under Southern DHB’s Health and Safety policy/procedures. • You actively encourage and challenge your peers to work in a safe manner. • Effort is made to strive for best practice in Health and Safety at all times. Treaty of Waitangi Giving effect to the principles of the Treaty of Waitangi – Partnership, Participation and Protection through your interaction with others on a day to day basis. • Partnership – You interact in good faith and in the nature of a partnership. There is a sense of shared enterprise and mutual benefit where each partner takes account of the needs and interests of the other. • Participation – You work in partnership with our treaty partners to enable our organisation to prosper. You are mindful of the varying socio- economic conditions that face our people and work hard to remove barriers of access to health and education. • Protection – You work proactively to protect the rights and interests of Māori, including the need to proactively build the capacity and capability of Māori. CHANGES TO POSITION DESCRIPTION From time to time it may be necessary to consider changes to the position description in response to the changing nature of our work environment – including technological requirements or statutory changes. This Position Description may be reviewed as part of the preparation for your annual performance and development review. Acknowledged / Accepted: .............................................................................................................. ..................................................................... Employee Date .............................................................................................................. ......................................................................