Withholding Services. 3.4.1 Young people under the age (or those perceived to be under the age) of 16 should not be allowed to participate in needle exchange services. In these cases they should be referred to Young Persons services who may (following assessment) be able to offer this service. If the young person is not willing to be referred on then the pharmacist should seek to give information and advice about the risks of injecting. 3.4.2 For those customers aged 16-18 (or those perceived to be of this age) the pharmacy staff should seek to encourage the person to utilise young persons services or the adult central service needle exchange site, rather than pharmacy needle exchange. Only where the person refuses this and the pharmacist considers the person is at risk of using shared needles obtained elsewhere, should needles and syringes be given the person. 3.4.3 For those clients in the transitional stage of drug misuse (whereby they are not currently injecting but have indicated they wish to start) the procedure for 3.4.2 applies also. 3.4.4 Needle exchange and harm reduction initiatives are open access services, and clients should only be excluded for behaviour that has breached accepted rules and standards at the discretion of the service but within a structure of users' rights and responsibilities. Where appropriate, work is carried out to re-engage clients in this or other more appropriate services and refer them to needle exchange schemes in community pharmacists in the interim. 3.4.5 Service users may be excluded (in accordance with the National Pharmacy Contract) as a result of a professional risk assessment and if they pose a serious risk to staff, other service users and members of the public. Referral to more appropriate services is made where possible.
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Withholding Services. 3.4.1 Young people under the age (or those perceived to be under the age) of 16 should not be allowed to participate in needle exchange and Syringe services. In these cases they should be referred to Young Persons services who that may (following assessment) be able to offer this service. If the young person is not willing to be referred on then the pharmacist should seek to give information and advice about the risks of injecting.
3.4.2 For those customers aged 16-18 (or those perceived to be of this age) the pharmacy staff should seek to encourage the person to utilise utilize young persons services or the adult central service a agency based Recovery Partnership needle exchange and Syringe site, rather than pharmacy needle exchangeand Syringe. Only where the person refuses this and the pharmacist considers the person is at risk of using shared needles obtained elsewhere, should needles and syringes be given the person.
3.4.3 For those clients in the transitional stage of drug misuse (whereby they are not currently injecting but have indicated they wish to start) the procedure for 3.4.2 applies also.
3.4.4 Needle exchange and Syringe and harm reduction initiatives are open access services, and clients should only be excluded for behaviour that has breached accepted rules and standards at the discretion of the service but within a structure of users' rights and responsibilities. Where appropriate, work is carried out to re-engage clients in this or other more appropriate services and refer them to needle exchange and Syringe schemes in community pharmacists in the interim.
3.4.5 Service users may be excluded (in accordance with the National Pharmacy Contract) as a result of a professional risk assessment and if they pose a serious risk to staff, other service users and members of the public. Referral to more appropriate services is made where possible.
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Sources: Service Level Agreement