Website Requirements. Contractor will host a searchable, custom catalog on its secure website that will include a purchasing platform. This catalog will include all items offered by the Contactor, a product description, photo of the product, the contract category, and the contract pricing. The following requirements apply to the Contractor’s website: (a) Contractor’s online catalog will be available 24 hours a day, 7 days a week, except for scheduled maintenance. (b) Contractor shall work closely with Purchasers to initiate usage of their online ordering platform by establishing authorized users, assigning accounting and shipping codes, and establishing approval paths. (c) Contractor will provide training to all authorized online ordering platform users. (d) Prior to implementation date, training materials will be provided by the Contractor to Purchasers for administrators regarding user and account management and reporting functionality. Contractor will update these training materials throughout the contract period should the online purchasing platform and web page change, or as requested by Enterprise Services. (e) Purchasing Platform will allow designated Purchaser administrators to set up, add, modify, and delete end users, with permissions and restrictions, approval paths, varying levels of authorization of purchases, etc. independently, without having to contact customer service or Contractor’s sales representative. (f) The accounts by an administrator must have options, at a minimum, for purchasing and viewer only user accounts. (g) The website platform will have a user account level for Purchaser accounting staff. This user account would have access relevant user account data to track invoices, current account balances, purchase orders by purchasing account/user, and purchases paid for using purchasing cards (P-Cards) by purchasing account/user. Purchaser accounting staff must have the ability to enter account coding for the goods being purchased on the contract for invoices. (h) At the time users first obtain access to the purchasing platform, they will be sent a welcome email which provides links to tutorials and to the purchasing platform. (i) Contractor’s purchasing platform will allow Purchasers to compare similar products. (j) Products listed in Exhibit A – Included Goods will always populate first when users search for similar items. These products will be noted by icon or another marking system that is easily identified in any search results. (k) Items that meet recycled material preference requirements and items from small business manufacturers meeting the definition of RCW 39.26.010(22) will be noted by icon or another marking system that is easily identified in any search results. (l) Recyclable content for each item will be easily identifiable with pre-consumer recycled material, post-consumer recycled material, and total recycled material contents clearly listed, as applicable. (m) Contractor may identify environmental certifications for items in the catalog only with Enterprise Services approval of the relevant certifications and selection criteria. Enterprise Services has pre-approved certifications from the following programs: Ecologo Program, Energy Star, Environmentally Preferable Electronics Assessment Tool (EPEAT), Forest Stewardship Council, GREENGUARD Environmental Institute, Green Seal, Safer Choice, and Cradle to Cradle. (n) Contractor’s purchasing platform will have the capability to restrict the purchase of items as determined by the State and those items, although viewable, will be notated to make users aware that these items cannot be selected for purchase. (o) Order acknowledgements must be provided electronically to Purchasers. (p) Contractor’s purchasing platform will allow for order tracking and order history review. (q) The purchasing platform will have the capability for the administrator to create reports of use by authorized users or groups of authorized users within their agency.
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Sources: Master Contract, Master Contract