Common use of Web Support Clause in Contracts

Web Support. Web Support will be provided to You via Your Users during the Available Support Hours set forth in the table in Subsection C, below, except that Web Support may be temporarily unavailable during scheduled system maintenance. All Support Requests for Web Support shall be submitted solely via the Autodesk Subscription Center, following the instructions and procedures stated there. Autodesk will use commercially reasonable efforts to provide Responses within the applicable Targets set forth in the table in Subsection C, below. Autodesk’s Web Support related communications will generally be posted to the Autodesk Subscription Center and Your User will be notified of the posting of the information by email. Your User may also be contacted by email or telephone to facilitate Mitigation or Resolution of specific Incidents in Autodesk’s discretion.

Web Support. Web Support will be provided to You via Your Users during the Available Support Hours set forth in the table in Subsection C, below, except that Web Support may be temporarily unavailable during scheduled system maintenance. All Support Requests for Web Support shall be submitted solely via the Autodesk Subscription Su bscription Center, following the instructions and procedures stated there. Autodesk will use commercially reasonable efforts to provide Responses within the applicable Targets set forth in the table in Subsection C, below. Autodesk’s Web Support related communications will generally be posted to the Autodesk Subscription Center and Your User will be notified of the posting of the information by email. Your User may also be contacted by email or telephone to facilitate Mitigation or Resolution of specific Incidents in Autodesk’s discretion.

Web Support. Web Support will be provided to You via Your Users during the Available Support Hours set forth in the table in Subsection C, below, except that Web Support may be temporarily unavailable during scheduled system maintenance. All Support Requests for Web Support shall be submitted solely via the Autodesk Subscription Center, following the instructions and procedures stated there. Autodesk will use commercially reasonable efforts to provide Responses within the applicable Targets set forth in the table in Subsection C, below. Autodesk’s Web Support related communications will generally be posted to the Autodesk Subscription Center and Your User will be notified of the posting of the information by email. Your User may also be contacted by email or telephone to facilitate Mitigation or Resolution of specific Incidents in Autodesk’s discretion.